IT Logistics Center Technician

Automated System Design • Huntsville, AL

4d • Onsite

About The Position

ASD is seeking a strategic and process-driven individual to support our ASD IT Logistics Center. This role provides hardware on-site support for the Service Desk and shipping/receiving support for multiple clients. The candidate will support scanning incoming and outgoing product shipments, as well as imaging and setting up systems for Service Desk analysts and other internal ASD users. The candidate will work daily on-site in Huntsville, Alabama. This position will require the candidate to provide technical support for areas including, but not limited to: Closed Circuit Television, Tablets, Time Clocks, Service Now, Windows 10 and 11 operating systems, and Microsoft and Google products. Candidate(s) shall stay informed of all changes to Logistics Center processes and procedures. In addition, the candidate(s) must maintain records of time entries. Previous technical experience with computer hardware is highly desired.

Requirements

• Excellent communication skills, both written and verbal
• Must be decisive, conscientious and interact well in a team environment
• Have a strong desire to learn and ability to follow policies and procedures
• Must have a strong working knowledge of and experience with computer hardware and peripheral devices in a diverse environment
• Must be self-motivated and self-driven
• Ability to work independently with minimal supervision
• Able to work in a fast paced environment.
• Able to work Monday - Friday, anytime between the hours of 7AM and 6PM CST as needed.
• Ability to lift a minimum of 50lbs.
• Ability to work while standing or moving for extended periods.
• References upon request

Nice To Haves

• Previous technical experience with computer hardware is highly desired.
• An Associate degree in a Technical or Computer Discipline or related field is preferred.
• Experience with CCTV is strongly preferred
• Certification(s) preferred but not mandatory
• CompTIA Security+, MCITP (Enterprise Desktop Support Technician), A+, HDI Desktop Support Technician

Responsibilities

• Support scanning incoming and outgoing product shipments.
• Image and set up systems for Service Desk analysts and other internal ASD users.
• Provide technical support for Closed Circuit Television, Tablets, Time Clocks, Service Now, Windows 10 and 11 operating systems, and Microsoft and Google products.
• Stay informed of all changes to Logistics Center processes and procedures.
• Maintain records of time entries.

Benefits

• 100% Paid Medical and Dental
• Up to dollar-for-dollar 401 (k) matching (you are eligible for this after your 90-day waiting period)
• 15 days of PTO in your first two years and more with tenure
• Family 1st motto and belief
• Promotions and room for growth within

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED