IT Intern

EAA Career•Oshkosh, WI
•Onsite

About The Position

Provide assistance to the Information Technology Department in deploying, maintaining, and tearing down IT operations during our annual convention EAA AirVenture Oshkosh.

Requirements

  • Basic understanding of PC computer hardware / software.
  • Basic knowledge of MS Windows related systems is required.
  • Helpdesk skills/working with end users.
  • Valid driver’s license and a good driving record are required.
  • Positive attitude with a customer service focus.
  • The ability to lift up to 50 pounds, bend, reach, squat and stand for long periods of time in order to lift/handle computers for delivery to/from specific sites.
  • Work involves being in an outdoor environment in varying weather conditions.

Nice To Haves

  • Knowledge of MS Office software.
  • Knowledge of Wi-Fi and Wi-Fi setup.

Responsibilities

  • Assist with the site delivery, unloading, set-up and take-down of PC systems (e.g., monitor, mouse, keyboard, system, and other peripherals) throughout the convention grounds.
  • Respond to helpdesk inquiries.
  • Assist users with computer and Wi-Fi problems when they contact our helpdesk.
  • Install, configure, or test software (e.g., admission system).
  • Embrace and support the EAA mission and perform safe practices in the workplace and aviation environment.
  • All other duties as assigned.
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