IT Intern

Thea Energy•Kearny, NJ

13d•$24 - $29

About The Position

Thea Energy is leveraging breakthroughs in stellarator physics and engineering to commercialize fusion energy faster and more simply. It is reinventing the stellarator with computer-controlled arrays of planar coils, replacing the intricate modular magnets used in other stellarator architectures. The company aims to create a limitless source of zero-emission energy for a sustainable future. The IT Intern will support local and remote employees by helping troubleshoot hardware, software, and network issues; configure and maintain devices; assist with user account setup; create IT documentation; track inventory; and support infrastructure projects. The role requires basic familiarity with desktop operating systems and networking, strong problem-solving and communication skills, and discretion when handling sensitive company data.

Requirements

Currently pursuing or recently completed a degree or certification in Computer Science, Information Technology, Cybersecurity, or a related field.
Basic understanding of desktop operating systems, including Windows 10/11 and macOS.
Basic understanding of core networking concepts, including IP addressing, Wi-Fi troubleshooting, and DNS.
A logical approach to troubleshooting and a strong desire to understand how things work.
Excellent verbal and written communication skills, including the ability to explain technical fixes to non-technical users in a friendly, patient manner.
Ability to handle sensitive company data with discretion and maintain confidentiality.
Ability to occasionally lift up to 50 lbs.
Ability to perform activities such as typing, standing, or sitting for extended periods.
Ability to work in a facility containing industrial hazards, including heat, cold, noise, fumes, strong magnets, high voltage, high current, pressure systems, and cryogenics.

Responsibilities

Assist with initial triage, troubleshooting, and resolution of hardware, software, and network issues for local and remote employees.
Help configure, deploy, and maintain company laptops, workstations, printers, and other devices.
Assist with user onboarding and offboarding, including account setup in Microsoft 365, Google Workspace, Active Directory, or other internal tools.
Create and update internal IT guides, FAQs, and troubleshooting documentation for employees.
Maintain an accurate inventory of hardware, software licenses, and peripheral equipment.
Support upcoming IT infrastructure projects, such as system migrations, network upgrades, or security audits.