IT Intern

BROWN HARRIS STEVENS RESIDENTIAL SALES LLC • New York, NY

10h

About The Position

The IT Intern will use foundational knowledge of hardware and software to assist with troubleshooting and resolving technical issues encountered by users. The role involves communicating with users to understand problems and explain solutions, supporting system maintenance and configuration, and helping diagnose issues and implement fixes under the guidance of senior IT staff. The intern will also document procedures and contribute to team projects, developing technical, organizational, and collaborative skills.

Requirements

• Currently enrolled in or recently graduated from a degree program in Computer Science, Information Technology, or a related field.
• Basic understanding of computer hardware, software, and networking concepts.
• Strong problem-solving skills and willingness to learn new technologies.
• Good communication skills to interact effectively with team members and end-users.
• Ability to work collaboratively in a team-oriented environment.

Nice To Haves

• Familiarity with operating systems such as Windows and Linux.
• Experience with common IT tools and software, including Microsoft Office and remote support applications.
• Knowledge of cybersecurity principles and best practices.
• Previous internship or project experience in an IT support role.
• Certifications such as CompTIA A+ or Network+.

Responsibilities

• Assist in diagnosing and resolving hardware, software, and network issues for end-users.
• Support the installation, configuration, and maintenance of computer systems and applications.
• Help monitor system performance and perform routine maintenance tasks to ensure optimal operation.
• Collaborate with the IT team on projects, including software updates and security enhancements.
• Document technical procedures and user guides to facilitate knowledge sharing within the team.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed