IT Intern

Lake Superior Consulting•Duluth, MN

5d•$19 - $23

About The Position

Lake Superior Consulting is seeking an IT Intern to support the company’s IT operations under the supervision of the Director of Technology and Security. The internship provides hands-on learning and exposure to hardware, software, networking, and cybersecurity. The role also includes technical support for staff, equipment procurement and deployment, documenting IT procedures and configurations, and researching technology trends to recommend improvements. The position requires the ability to lift and move up to 50 pounds and to sit or stand for extended periods. The anticipated hourly pay range is $19.00–$23.00, with the actual starting salary determined by skills, experience, and office or market location.

Requirements

Pursuing a degree in Information Technology, Computer Science, or a related field.
Strong technical skills and experience with computer hardware, software, and networking.
Familiarity with Windows environments.
Knowledge of cybersecurity principles and best practices.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Detail-oriented with strong problem-solving skills.
Ability to lift and move up to 50 pounds.
Ability to sit or stand for extended periods of time.

Responsibilities

Assist with installing, configuring, and maintaining computer hardware, software, and peripherals.
Troubleshoot and resolve hardware and software issues.
Support and maintain the company’s network infrastructure, including switches, routers, and firewalls.
Participate in developing and implementing cybersecurity protocols and policies.
Provide technical support to staff by phone, email, or in person.
Assist with procuring and deploying new technology equipment.
Document IT procedures and configurations for future reference.
Research new IT trends and technologies and recommend improvements to the company’s IT systems.
Perform other duties as assigned.