IT Intern

Plus One Robotics • San Antonio, TX

4d

About The Position

We are looking for a motivated and technically curious IT Intern to help maintain internal technology infrastructure, support employees, and assist with IT projects related to scaling the business. This hands-on internship is designed for current college students with 1–2 years remaining before graduation who are seeking experience in a dynamic startup environment.

The intern will provide first-line employee IT support, prepare and manage hardware and user access during onboarding and offboarding, maintain equipment and software-license inventories, and create internal IT documentation. The role also assists the Operations/IT team with infrastructure, security, and regulatory-readiness projects.

The position is part-time, with flexible hours between Monday and Friday, 9:00 a.m. and 6:00 p.m. The intern will work closely with leadership and may shadow team members across Engineering, Finance, and Operations, gaining experience in a fast-paced startup environment.

Requirements

• Currently pursuing or recently completed a degree in Computer Science, Information Technology, or a related technical field.
• Strong foundational knowledge of macOS and Windows operating systems.
• Familiarity with standard remote desktop tools and ticketing/helpdesk systems.
• Excellent problem-solving skills and a proactive, can-do attitude.
• Exceptional communication and customer service skills, including the ability to explain technical issues clearly to non-technical users.

Nice To Haves

• Experience administering a modern collaboration suite such as Google Workspace or Microsoft 365.
• Familiarity with basic networking concepts, including DNS, DHCP, and Wi-Fi configuration.
• Experience with mobile device management (MDM) solutions.

Responsibilities

• Serve as the first line of IT support for employees and troubleshoot hardware and software issues.
• Prepare, configure, and deploy Mac and Windows hardware for incoming employees.
• Manage user accounts and access across platforms.
• Securely wipe and decommission hardware for departing staff.
• Maintain an accurate inventory of company-owned equipment and software licenses.
• Create and update internal knowledge base articles, tutorials, and IT best-practice guides for employee self-service.
• Assist the Operations/IT team with ad-hoc projects related to scaling infrastructure, security audits, and future regulatory needs.

Benefits

• Directly contribute to the company’s operational efficiency while working closely with leadership.
• Gain experience in a fast-paced startup environment.
• Opportunities to shadow and learn from team members across Engineering, Finance, and Operations.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed