IT Intern

B & D Industries • Albuquerque, NM

37d • Onsite

About The Position

B&D Industries, Inc. is a family-owned and operated, best-in-class electrical, mechanical, plumbing, technology, and HVAC contractor with more than 65 years of experience delivering high-quality construction and service solutions. Offered in partnership with CNM, B&D’s paid internship program provides students the opportunity to work alongside experienced professionals while gaining hands-on, real-world experience in a fast-paced, collaborative environment. The IT Support Intern will assist the IT team with entry-level technical support and administrative tasks while gaining exposure to enterprise systems, professional IT operations, and workplace expectations in a fast-paced environment that values collaboration, learning, and a fun workplace culture.

Requirements

• High School Diploma or equivalent required
• Current CNM student - Program related to Information Technology, Computer Systems, or a related field preferred
• Strong communicator who is organized, dependable, and eager to learn

Responsibilities

• Assist with providing basic technical support to employees for desktop computers, laptops, mobile devices, printers, and other peripherals, both in person and remotely
• Gain exposure to troubleshooting of common hardware, software, and connectivity issues under the direction of senior IT staff
• Assist users with Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint
• Help prepare, configure, and deploy workstations, laptops, and mobile devices for new hires and existing employees
• Assist with basic user account tasks such as password resets, access requests, and account updates
• Support inventory tracking and organization of IT equipment, including laptops, mobile devices, accessories, and peripherals
• Assist with documenting support requests, asset records, and basic IT procedures to ensure accurate records are maintained
• Help ensure IT equipment is properly maintained, stored, and reported when issues arise
• Escalate technical issues to senior IT staff as appropriate and follow up as directed
• Participate in IT department training and learning opportunities to build foundational technical skills
• Follow company policies, procedures, and IT security standards at all times

Benefits

• Paid internship program

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: High school or GED