IT Intern

Heidelberg Materials•Irving, TX
•Hybrid

About The Position

The IT Intern supports the deployment, maintenance, and support of IT and OT infrastructure and participates in system upgrades, testing, troubleshooting, and modernization initiatives. The role provides hands-on exposure to industrial technologies and digital transformation projects, while contributing to documentation, asset management, network activities, and cybersecurity efforts. The intern collaborates with IT engineers, OT specialists, plant personnel, and vendors on projects, site visits, workshops, and a capstone internship presentation. The position offers mentorship from experienced IT and OT professionals and experience supporting initiatives that affect operational performance and safety.

Requirements

  • Currently pursuing a bachelor's degree in Information Technology, Computer Science, Cybersecurity, Computer Engineering, Network Engineering, Industrial Engineering, Electrical Engineering, Management Information Systems, or a related technical field.
  • Coursework, projects, or hands-on experience in one or more of the following: networking, Windows operating systems, Microsoft 365 technologies, cybersecurity, cloud technologies, virtualization platforms, industrial automation systems, programming/scripting, or data analytics.
  • Strong analytical and problem-solving skills, including the ability to evaluate information and recommend practical solutions.
  • Self-motivated learner eager to explore new technologies and adapt to evolving business needs.
  • Effective communication and collaboration skills, with the ability to work across technical and operational teams.
  • Strong organizational skills, attention to detail, and commitment to delivering high-quality work.
  • Interest in industrial operations, manufacturing, digital transformation, and using technology to drive innovation and continuous improvement.

Responsibilities

  • Assist with deployment, maintenance, and support of IT and OT infrastructure, including hardware, software, networking, and connectivity solutions.
  • Participate in system upgrades, testing, troubleshooting, and infrastructure modernization initiatives across operational environments.
  • Support documentation of technical procedures, network diagrams, system configurations, and operational processes.
  • Gain hands-on exposure to SCADA, PLCs, HMI systems, plant communications, and remote operations solutions.
  • Assist with technology assessments, asset inventory management, and lifecycle tracking of IT/OT equipment.
  • Support network monitoring and deployment activities and develop knowledge of switching, routing, wireless technologies, VLANs, and network segmentation.
  • Contribute to cybersecurity efforts involving vulnerability management, endpoint protection, secure remote access, and compliance initiatives.
  • Support digital transformation projects involving Industrial IoT, AI-enabled solutions, remote monitoring technologies, and operational analytics.
  • Collaborate with IT engineers, OT specialists, plant personnel, and vendors on projects, site visits, workshops, and a capstone internship presentation.

Benefits

  • Hands-on training and mentorship from experienced professionals.
  • Opportunities to engage with senior leadership and participate in community initiatives.
  • Opportunities to build connections with peers inside and outside the workplace.
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