IT Intern- Client Support

Ball Arena•Quinte West, ON

4d•Onsite

About The Position

Kroenke Sports & Entertainment (KSE) is an American Sports and Entertainment holding company based in Denver, Colorado. KSE is committed to providing world class sports and entertainment for both live and broadcast audiences. We are the employer of choice as the owner and operator of Ball Arena, DICK’S Sporting Goods Park, the Paramount Theatre, Denver Nuggets (NBA), the Colorado Avalanche (NHL), Colorado Mammoth (NLL), Colorado Rapids (MLS), Altitude Sports & Entertainment, Major League Fishing/Fishing League Worldwide (MLFLW), Winnercomm, Outdoor Sportsman Group and SkyCam. The KSE Information Technology (IT) Department provides a broad range of technology services supporting operations at the enterprise, business unit, department, event, and project levels within the company. The IT department focuses on building and maintaining a reliable and secure technology infrastructure while delivering quality services that are prompt, cost effective, and reliable. Provides support for PC hardware, software, and network connectivity for end-users and supports technical operations for events at KSE venues.

Requirements

High school diploma or GED, required
Currently enrolled in a (4-year) undergraduate or graduate degree program
Applicants must meet minimum qualifications at the time of hire.
Proficient in the use of computers and laptops running the Windows operating system.
Proficient in the use of Microsoft Office 365 programs including Outlook, Word, Excel, and PowerPoint.
Understanding of computer components and technical terms.
Basic understanding of computer networks including connecting to and using WiFi networks.
Good analytical skills for troubleshooting computer problems.
Good communications skills for working with a wide variety of end users
Excellent organizational skills for creating priorities, documenting problems and solutions, following detailed instructions.

Nice To Haves

Computer Science, Business Administration, Information Systems, Statistics, Math, or similar major.

Responsibilities

Support the IT team in maintaining hardware, software, and other systems
Assist with troubleshooting issues and provide technical support over the phone and in person
Organize and maintain IT resources
Pickup, deliver, and move IT equipment from office areas
Other duties as assigned
Keeps abreast of new PC software and hardware product developments through self-study, technical conferences, courses and/or seminars
Other duties as assigned