IT Infrastructure Technician - IT Dept

Fuyao Glass America Inc•Moraine, OH

10d

About The Position

The IT Infrastructure Technician supports IT Engineers in installing, maintaining, troubleshooting, and expanding network infrastructure, including network cabling, fiber optics, and related equipment. The role performs routine inspections, preventive maintenance, and inventory management to support reliable network connectivity, organized IT facilities, and compliance with safety and quality standards. The technician works in office areas, production facilities, warehouses, MDF/IDF rooms, and other company facilities. The work may involve moderate or high noise levels, varying temperatures, dust, and elevated work areas. Ladders, aerial lifts, and other approved equipment may be used. Required PPE must be worn according to company EHS policies. The position requires being at least 18 years of age and the ability to perform its essential functions with or without reasonable accommodation. The employer is Fuyao Glass America, Inc., an Equal Opportunity/Affirmative Action Employer and Drug-Free Workplace.

Requirements

High school diploma or General Education Degree (GED).
At least 18 years of age.
Ability to read, understand, and comprehend documents such as safety rules and operating and maintenance instructions, and to interpret written, oral, diagram, or schedule instructions.
Ability to speak effectively and interact with team members, engineers, leadership, and customers; English is commonly spoken in the workplace.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
Ability to solve practical problems and deal with a variety of variables.
Basic knowledge of network cabling systems, including Cat5e, Cat6, Cat6A, and fiber optic cabling installation and maintenance.
Ability to install, terminate, test, troubleshoot, and repair network cables, patch panels, network outlets, and fiber optic connections.
Basic understanding of Ethernet, switches, wireless access points, PoE, and network connectivity.
Ability to read and understand network cabling diagrams, floor plans, network topology diagrams, and equipment installation instructions.
Knowledge of MDF/IDF room organization, rack installation, cable management, labeling standards, and preventive maintenance.
Ability to safely and effectively use hand tools, power tools, ladders, and specialized cabling installation equipment.
Ability to stand, walk, bend, kneel, squat, reach, and perform repetitive physical tasks for extended periods.
Ability to lift and carry materials and equipment weighing up to 50 pounds, with or without reasonable accommodation.
Ability to work on ladders and elevated work platforms when properly trained and authorized.
Ability to work in confined or restricted spaces, such as network closets, equipment rooms, and areas around cable trays, subject to safety procedures.
Adequate visual ability to identify cable colors, read labels, inspect connections, and perform detailed cabling work.
Ability to perform the essential functions of the position, with or without reasonable accommodation.
Complete Powered Industrial Lift/Aerial Lift Operator, Fall Protection and Ladder Safety, and PPE training.

Nice To Haves

At least one year of experience in network cabling installation and maintenance, or an equivalent combination of education and training.
Experience with network cabling testing tools, including cable testers, tone generators, and fiber optic testing equipment.
Basic knowledge of structured cabling standards (TIA/EIA) and workplace safety requirements.

Responsibilities

Follow IT Engineers’ plans and instructions to complete network cabling, equipment installation, and other infrastructure tasks.
Maintain 5S standards in MDF and IDF rooms; perform regular inspections and basic preventive maintenance.
Provide on-site technical assistance to IT Engineers during urgent requests or infrastructure emergencies.
Assist with planning network cabling, fiber optic routes, network outlets, and infrastructure layouts for offices, production areas, and warehouses.
Install and maintain network cables, fiber optic cables, patch panels, network outlets, cabinets, wireless access points, switches, and fiber distribution panels (ODF).
Assist in identifying and resolving physical network connectivity issues, including damaged cables, faulty ports, fiber link failures, and loose connections.
Maintain infrastructure documentation, including topology diagrams, port maps, fiber connection records, cabinet layouts, and cable labeling; check labeling accuracy.
Assist in supervising external cabling contractors, inspecting installations, and verifying compliance with project and quality requirements.
Manage network cabling inventory and spare parts, monitor stock, and submit purchasing requests for needed materials and equipment.
Perform basic cable testing, connectivity verification, inspections, and preventive maintenance.
Support infrastructure installation, relocation, modification, and expansion for office moves, production line changes, and facility improvement projects.
Follow company EHS policies, workplace safety procedures, and applicable cabling installation standards.
Complete other duties or responsibilities assigned or reassigned by management.