IT Infrastructure Specialist (In Office)
About The Position
At Boise Co-op, the IT Infrastructure Specialist plays a crucial role in supporting and advising the IT Director on various aspects of IT infrastructure, including networks, firewalls, servers, and desktops. This position involves designing, implementing, and maintaining IT systems across multiple sites, as well as reviewing and guiding the work of other IT staff. The specialist will troubleshoot escalated technical issues, coordinate vendor activities, and ensure compliance with security updates. A key aspect of the role is capturing knowledge and tracking projects to retain lessons learned. Boise Co-op values professionals who take pride in their work, enjoy solving complex problems, and are dedicated to keeping systems running seamlessly. This is an opportunity to take ownership, improve processes, mentor others, and make a direct impact on daily operations and team success.
Requirements
- 5+ years of broad IT experience across networking, servers, firewalls, software, and desktop systems
- Strong generalist background including Windows/Server environments, networking (Cisco, Meraki, Ubiquiti), firewalls (SonicWall, Palo Alto, FortiGate, etc.), Microsoft 365/Azure AD, VMware/Hyper-V, endpoint management, and basic scripting/automation
- Proven ability to coordinate projects, mentor team members, and provide technical oversight
- Trusted partner mindset with the ability to handle confidential information, communicate openly, and take full ownership of responsibilities
- Strong communication skills with the ability to keep teams aligned and informed
Nice To Haves
- Equivalent combination of hands-on experience and technical knowledge preferred; results and real-world impact are valued over formal degrees or certifications
Responsibilities
- Support and advise the IT Director on networks, firewalls, servers, and desktops.
- Assist in designing, implementing, and maintaining IT systems across multiple sites.
- Review and validate work performed by IT staff; guide and mentor them on projects.
- Coordinate project-based vendor activities and ensure compliance with updates and security.
- Troubleshoot escalated technical issues and provide practical, lasting solutions.
- Capture knowledge and track projects to ensure lessons learned are retained and applied.
Benefits
- Equal Opportunity employer
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
