Senior IT Infrastructure Specialist

Asus•Fremont, CA

7h•Onsite

About The Position

The Senior IT Infrastructure Specialist is a core position that blends technical depth with strategic leadership. This role is responsible for constructing, maintaining, and protecting the organization's technological backbone. Beyond ensuring the stability of physical facilities and digital networks, the position is tasked with leading the IT department toward automation and ensuring that local operations remain in high alignment with the global strategies of the Taiwan Headquarters.

Requirements

In-depth understanding of infrastructure specialist, including networks, servers, storage, and cloud technologies.
Deep understanding of server-side architecture, including Windows Server (2016 through 2025), Active Directory (AD), Group Policy Objects (GPOs), and DNS/DHCP.
Extensive knowledge of VMware vSphere or Microsoft Hyper-V, and high-performance storage solutions (SAN/NAS) including RAID configurations (e.g., Supreme RAID).
Strong grasp of enterprise firewall architectures (Fortinet/Palo Alto), VPN protocols, VLAN segmentation, and SD-WAN.
Familiarity with the latest IT market trends, specifically AIOps, predictive maintenance, and AI automation frameworks (like n8n or Power Automate).
Knowledge of data center standards, including Precision Air Conditioning (PAC), UPS power redundancy, and fire suppression requirements.
Strong knowledge of IT security principles, practices, and technologies.
Familiarity with regulatory requirements and industry standards relevant to IT.
Excellent project management skills, with the ability to manage multiple projects simultaneously.
Effective communication and interpersonal skills.
Strong analytical and problem-solving abilities.
Ability to make data-driven decisions and provide actionable insights.
Strategic thinking with a focus on long-term objectives.
A minimum of 6+ years of experience in IT infrastructure specialist, with a proven track record of leading and managing IT teams and projects.
Bachelor’s degree (or equivalent) in computer science or related field.
Demonstrated experience in developing and implementing IT strategies.
Experience with IT security and compliance management.
Successful track record of managing large-scale IT projects.

Nice To Haves

Certifications (preferred but not required): PMP (Project Management Professional), CCNA, CISSP (Certified Information Systems Security Professional).
Experience working in a global organization with HQ alignment.
Hands-on experience with hybrid-cloud environments (AWS, Azure, or GCP).
Exposure to AIOps, automation tools (e.g., Power Automate, n8n), or infrastructure-as-code.
Experience with data center operations and facilities management.
Background in IT infrastructure modernization or digital transformation.
Vendor management, budgeting, and cost optimization experience.
Familiarity with compliance frameworks (e.g., ISO 27001, SOC 2).
Experience mentoring or leading technical teams.

Responsibilities

Conduct a comprehensive audit and review of the existing IT infrastructure - including Data Center facilities, Servers, Storage, Backup systems, Networking, Telecommunications, Monitoring tools, and Antivirus/Security frameworks.
Identify pain points, bottlenecks, and vulnerabilities within the current environment.
Research and evaluate cutting-edge IT technologies and market trends (such as AI-driven operations, Hybrid-Cloud, or SD-WAN) to address identified issues.
Develop and present a comprehensive improvement proposal, outlining scalable solutions to enhance system reliability, performance, and security.
Submit a detailed weekly report summarizing the status of all active infrastructure projects (e.g., Office expansions, Server upgrades, AI integration). Highlight key milestones achieved, upcoming deadlines, and potential risks or blockers.
Provide a comprehensive overview of performance metrics across all IT Services. This includes system uptime, network availability, and incident response/resolution times, ensuring all services meet or exceed the agreed-upon SLAs weekly.
Document and analyze the distribution of man-hours weekly.
Define and manage the IT budget, ensuring cost-effective use of resources and alignment with strategic priorities.
Oversee the design, implementation, and maintenance of the organization's IT infrastructure, including servers, networks, telecom, storage, cyber security and hardware.
Ensure high availability, reliability, and scalability of IT systems to support business operations.
Implement best practices for IT operations management, including monitoring, incident management, and disaster recovery.
Coordinate with business units to understand their needs and deliver IT solutions that enhance productivity and efficiency.
Provide advanced technical support and troubleshooting for complex issues escalated from the IT team.
Participate in an on-call rotation, including occasional weekend support (typically 1–2 times per month), to ensure system availability and timely issue resolution.
Develop and enforce IT security policies and procedures to protect the organization from cyber threats and data breaches.
Ensure compliance with relevant regulations, standards, and best practices in cybersecurity and data protection.
Oversee the planning, execution, and delivery of IT projects, ensuring they are completed on time, within scope, and within budget.
Utilize project management methodologies to manage project lifecycles and deliverables.
Coordinate with stakeholders to ensure alignment of project objectives and successful implementation of IT solutions.
Manage relationships with external vendors, service providers, and consultants to ensure quality delivery of IT services and solutions.
Evaluate vendor proposals, negotiate contracts, and monitor vendor performance against SLAs and contractual obligations.