IT Infrastructure Manager

Wolverine • Chicago, IL

1d • $125,000 - $175,000 • Onsite

About The Position

The IT Infrastructure Manager leads the Information Systems and Helpdesk teams in a high-availability proprietary trading environment. The role combines hands-on technical expertise with leadership and communication skills, and owns enterprise systems supporting critical trading and business operations. The manager is responsible for infrastructure reliability, performance, and security across on-premises and Microsoft cloud environments.

Requirements

• At least 8 years of progressive operational IT experience supporting mission-critical environments.
• Bachelor’s degree in Engineering, Computer Science, Information Systems, or an equivalent technical field.
• At least 2 years leading or managing systems engineering or infrastructure teams.
• Deep expertise in the Microsoft Server ecosystem, including Active Directory, Exchange, DNS/DHCP, Group Policy, and endpoint management systems.
• Strong hands-on experience with the Microsoft cloud ecosystem, including identity and access management, compliance and data governance, and hybrid identity integration with on-premises Active Directory.
• Demonstrated ability to manage and evolve a Microsoft 365 tenant, including security posture, administrative governance, and rollout of AI-powered productivity capabilities.
• Demonstrated success delivering major system deployments, upgrades, and infrastructure transformations.
• Strong hands-on proficiency with VMware, enterprise antivirus platforms, backup solutions, and enterprise storage systems.
• Familiarity with Cisco Unified Communications, Webex, and modern collaboration tools.
• Strong collaboration skills, a good understanding of networking fundamentals, and the ability to troubleshoot and work effectively with network engineers.

Nice To Haves

• Experience supporting fast-paced financial or trading environments.
• Microsoft certifications, particularly in Microsoft 365 administration, identity and access management, or Azure infrastructure.
• VMware certifications.

Responsibilities

• Lead and develop the Information Systems and Helpdesk teams, set technical direction, mentor team members, and promote accountability.
• Oversee Active Directory, DNS, DHCP, Exchange, endpoint threat protection, backups, and enterprise file and storage infrastructure.
• Architect and manage the Microsoft cloud ecosystem, including identity and access management, compliance, data governance, cloud infrastructure, and hybrid connectivity with on-premises systems.
• Drive adoption and governance of AI capabilities by evaluating and operationalizing features that improve business workflows.
• Architect, manage, and optimize virtual environments for scalable, resilient, high-availability virtualization platforms.
• Deliver major system deployments, migrations, and upgrades while maintaining operational continuity and coordinating with other technology teams.
• Develop and execute hardware and software lifecycle strategies, including versioning, patching, hardening, and modernization.
• Partner with Network and Security teams to maintain a robust, secure, compliant, and high-performing environment.
• Manage Cisco Unified Communications, Webex, and associated collaboration platforms.
• Serve as the top-tier escalation point for complex infrastructure and helpdesk issues.
• Lead system monitoring, performance tuning, and incident response initiatives to meet low-latency and high-availability requirements.
• Promote system security, access-control, and change-management best practices aligned with trading-industry requirements.
• Participate in long-term infrastructure planning, capacity management, and technology road-mapping with senior leadership.

Benefits

• Highly competitive salary and bonus opportunity.
• Generous paid time off and flexible scheduling.
• 100% coverage of medical, dental, vision, life, and disability benefits for single coverage.
• Generous paid parental leave.
• 401(k) and Roth 401(k) retirement plans.
• Profit-sharing plan.
• Long- and short-term disability.
• Free breakfast and lunch from an in-house kitchen, including snacks.
• On-site gym with a subsidized membership.
• Frequent company outings.
• Opportunity to give back to organizations serving individuals in need in the Chicagoland area.
• In-house education team offering classes and resources for continuous learning.
• Mentorship program during the first six months of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager