IT Infrastructure Engineer

E Tech Group • West Chester, OH

3d • Onsite

About The Position

E Tech Group is seeking an experienced IT Infrastructure Engineer to help run and secure the infrastructure used by approximately 900 users. The role co-owns Microsoft 365 and on-premises infrastructure, including identity and endpoint management, security platforms, virtualization, and backup systems. The engineer partners with the broader IT team to deliver reliable service to end users across the business and is expected to take responsibility for outcomes, follow issues through to resolution, and independently prioritize work in a fast-moving environment. The role reports onsite in West Chester, Ohio.

The position supports E Tech Group’s IT department and business objectives, including maintaining secure, reliable systems, assisting end users and service desk technicians, and recommending improvements to technology, security, and operational efficiency. The role may require occasional after-hours maintenance windows and travel between company sites.

Requirements

• At least 5 years of hands-on experience in IT infrastructure or systems administration.
• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent relevant work experience.
• Core technical experience with Active Directory, Microsoft operating systems, VMware or Hyper-V, and backup systems for cloud, Windows, Linux, and virtual workloads.
• Experience administering Microsoft 365 and Entra ID, including conditional access and hybrid identity.
• Working knowledge of PowerShell for administration and automation.
• Experience using a support ticketing system to respond to end-user requests and support the team with escalations.
• Experience with email security platforms such as Microsoft Defender for Office 365, Proofpoint, or similar.
• Familiarity with security best practices and hardening standards such as CIS Benchmarks.
• Collaborative approach and willingness to share knowledge.
• Ability to work occasional after-hours maintenance windows and travel between company sites as needed.

Nice To Haves

• Experience with Veeam Backup & Replication and Veeam Backup for Microsoft 365.
• Experience with Microsoft Intune, Autopilot, and Windows Autopatch.
• Experience supporting CMMC or NIST SP 800-171 environments.
• Experience with workflow automation tools such as Power Automate or n8n.

Responsibilities

• Administer and maintain Active Directory, including users, groups, Group Policy Objects, organizational units, DNS, replication, health checks, and migrations as needed.
• Manage identity and access in Microsoft Entra ID, including conditional access, MFA enforcement, role assignments, hybrid identity synchronization, and zero-trust access models.
• Administer Microsoft Windows Server and client operating systems, including patching, hardening, Group Policy development, PowerShell scripting, and lifecycle management.
• Manage Windows endpoints using Microsoft Intune, Autopilot, and Windows Autopatch, including configuration profiles, compliance policies, update rings, and endpoint security tooling.
• Build, configure, monitor, and maintain VMware vSphere/ESXi and Microsoft Hyper-V environments, including host setup, cluster health, VM provisioning, snapshots, resource optimization, and capacity planning.
• Manage backup and recovery operations across on-premises, virtual, and cloud workloads, including lifecycle management and recovery validation.
• Administer email security and mail flow, including anti-phishing and anti-spam policies, mail flow rules, and investigation of reported phishing.
• Apply industry best practices and vendor hardening guides across systems and services.
• Use the support ticketing system to respond to end-user requests, manage queues, and meet SLAs.
• Serve as an escalation point for service desk technicians, providing mentorship and knowledge transfer.
• Evaluate emerging technologies and recommend improvements to systems, security posture, and operational efficiency.
• Perform other duties in support of the IT department and business objectives.
• Embody E Tech Group’s Core Values and prioritize the success of the company, its clients, and the professional development of associates.
• Work occasional after-hours maintenance windows and travel between company sites as needed.

Benefits

• 401(k) with matching and prompt enrollment; employees are 100% vested upon entry.
• Prompt enrollment in medical, dental, and vision benefits.
• Paid vacation, paid holidays, paid family leave, and sick time off.
• Training and continuing education from day one, with opportunities for learning and career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level