IT Infrastructure Engineer

Foxconn-PCE TechnologyLordstown, OH
Onsite

About The Position

The IT Infrastructure Engineer administers and supports the organization’s server, storage, virtualization, cloud, backup, monitoring, security, and business-application infrastructure. This position maintains reliable and secure operations, responds to incidents, supports users and projects, and develops documentation and recovery practices that minimize business disruption.

Requirements

  • Associate or bachelor’s degree in Information Technology, Computer Science, or a related field; or an equivalent combination of education, technical training, certifications, and relevant experience.
  • Seven or more years of relevant infrastructure, systems administration, or enterprise IT support experience is preferred.
  • Demonstrated experience with Microsoft Windows Server, Linux, Active Directory, Group Policy, DNS, and DHCP
  • Demonstrated experience with Microsoft 365 administration, including Exchange Online, Entra ID, SharePoint, Teams, and Intune
  • Demonstrated experience with VMware vSphere/vCenter; exposure to Nutanix or other hyperconverged infrastructure a plus
  • Demonstrated experience with Enterprise storage, backup, restoration, disaster recovery, and business-continuity practices
  • Demonstrated experience with Infrastructure and security monitoring, incident response, vulnerability remediation, and information-security controls
  • Demonstrated experience with PowerShell scripting or other automation methods
  • Demonstrated experience with SQL Server, IIS, SFTP, PKI/certificate management, and application license services
  • Demonstrated experience with ITSM, change management, project coordination, vendor management, and technical documentation
  • Strong troubleshooting and root-cause analysis across servers, virtualization, storage, backup, cloud, identity, applications, and network services.
  • Ability to administer secure access, privileged roles, certificates, system configurations, and operational controls in an enterprise environment.
  • Ability to monitor system health, respond to incidents, restore services, and communicate status and risk clearly to technical and business stakeholders.
  • Working knowledge of Microsoft 365, Windows Server, Linux, VMware, Nutanix, Veeam, PowerStore, Synology, Zabbix, Google SecOps, Kaseya Autotask, Datto RMM, and Intune or comparable technologies.
  • Proficiency in documenting architecture, configurations, procedures, recovery steps, support knowledge, and audit or compliance evidence.
  • Ability to manage multiple priorities, participate in daily operational reviews, and coordinate work with internal teams, vendors, and Central IT.
  • Understanding of security governance, data classification, retention, acceptable-use requirements, and ISO 27001-aligned practices.
  • Availability to support planned maintenance, incident response, and after-hours escalation when business needs require.

Nice To Haves

  • Relevant certifications such as Microsoft, VMware, Nutanix, Veeam, CompTIA, or ITIL are preferred but not required.

Responsibilities

  • Administer physical and virtual server environments, including Windows Server, Linux, VMware vSphere/vCenter, and the planned Nutanix platform.
  • Manage enterprise storage and backup services, including Dell PowerStore, Synology NAS, Veeam server backup, Microsoft 365 backup, recovery testing, and disaster-recovery readiness.
  • Administer Microsoft 365 services, including Exchange Online, Entra ID, SharePoint, Teams, identity, access, and tenant-level support.
  • Monitor infrastructure and security health using Zabbix, Google SecOps, and related tools; investigate alerts, incidents, anomalies, backup failures, and certificate expirations.
  • Administer IT service-management and remote-management platforms, including Kaseya Autotask and Datto, while prioritizing tickets, incidents, changes, and escalations.
  • Support core infrastructure services and hosted applications, including Active Directory, Group Policy, DNS, DHCP, IIS, SQL Server, SFTP, certificate authorities, VPN certificates, and application license servers.
  • Manage Apple Business Manager and Microsoft Intune enrollment for supported Apple devices and assist with endpoint configuration and access requirements.
  • Plan and deliver infrastructure projects such as virtualization migrations, network and wireless deployments, data-center improvements, application hosting, and vendor-led implementations.
  • Maintain accurate technical documentation, SOPs, runbooks, inventories, system configurations, compliance evidence, and knowledge-transfer materials; provide professional customer support and coordinate with vendors and Central IT.
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