IT Infrastructure Administrator

Cambridge Investment Research, Inc. • Phoenix, AZ

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About The Position

Cambridge is seeking an IT Infrastructure Administrator to maintain, operate, and improve its server, computer, backup, and related technology systems. The role involves troubleshooting infrastructure issues, supporting system maintenance and upgrades, documenting technical processes, and identifying technologies that improve reliability, workflow, and productivity. It is suited to an IT professional who enjoys solving technical problems, learning new technologies, and supporting dependable enterprise systems.

The administrator performs routine network and server maintenance, backups, upgrades, and system monitoring; troubleshoots Windows Server, workstation, software, and hardware issues; and assists with Windows Network Load Balancing clusters and remote failover replication. The role also maintains and expands infrastructure, including server hardware and virtualization environments, creates and updates technical documentation and support materials, and identifies opportunities to automate processes and improve reliability and efficiency. Participation in a rotating 24/7 on-call schedule is required.

Requirements

• At least 2 years of server administration experience.
• Working knowledge of Windows Server operating systems.
• Experience troubleshooting server, workstation, software, and hardware issues.
• Familiarity with virtualization technologies such as VMware.
• Experience with enterprise server hardware, such as Dell EMC, Cisco UCS, or HP.
• Strong problem-solving and troubleshooting skills.
• Ability to understand operating-system concepts, including paging, swapping, devices, drivers, and performance analysis.
• Strong written and verbal communication skills, including the ability to create and maintain process and procedure documentation.
• Ability to work independently, prioritize effectively, and respond promptly to technical issues.

Nice To Haves

• Associate or bachelor’s degree in computer science, information technology, or a related field.
• At least 5 years of systems administration experience.
• Experience with backup systems, server clustering, Microsoft SQL Server, or enterprise storage systems.
• Experience supporting Microsoft Exchange or terminal services environments.
• Microsoft or other relevant infrastructure certifications.

Responsibilities

• Perform routine network and server maintenance, backups, upgrades, and system monitoring.
• Troubleshoot Windows Server, workstation, software, and hardware issues.
• Assist with implementing and maintaining Windows Network Load Balancing clusters and remote failover replication.
• Maintain and expand infrastructure, including server hardware and virtualization environments.
• Create and update technical documentation, procedures, and support materials.
• Identify opportunities to automate processes and improve system reliability and efficiency.
• Participate in a rotating 24/7 on-call schedule.
• Perform other responsibilities as assigned.

Benefits

• Premium benefit package including medical, vision, dental, life, and long-term disability insurance.
• Vacation and sick time.
• 401K retirement plan with company matching program.
• Eleven paid holidays.
• Competitive benefits and a work/life balance focus.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed