IT Imaging Field Support Specialist I

FLASH Technology Group•Columbia, MD

2d•Onsite

About The Position

IT Imaging Field Support Specialists needed in Columbia, MD! TS/SCI with active polygraph required! Are you ready to make a meaningful impact with a company that values your technical ambition? Join us and experience a company where your contributions truly make a difference!

Requirements

High school/GED and four (4) years of experience.
Equivalent education and experience: Associate degree and two (2) years of experience.
+Must be a US CITIZEN.
+Must have an IAT level I certification or higher! A+ CE, NET+ CE, SSCP; Security + Preferred.
Able to lift up to 50 pounds.
Significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas.
Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals.
Well-versed in installing windows, software, applications, antivirus and patches.
Demonstrated ability to read and understand technical manuals and schematics.
Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access).
Able to manage time and priorities effectively.
Able to work efficiently with minimal supervision.
Proficient in working with end-users remotely.
Demonstrated expertise in Microsoft Windows 7 and 10.
Familiar with Active Directory security and policies.
Excellent analytical and problem solving skills.
Outstanding communication skills to relate with team members and support workers.
Must be able to drive a company vehicle and lift 50 lbs.
Must be available to work an 8 hour shift between the hours of 6am-and 6pm, as determined by management.

Nice To Haves

TS/SCI with active polygraph required!

Responsibilities

Utilizes MDT servers to deploy latest computer image to new and recycled computers.
Fulfills equipment requests for newly imaged workstations according to daily work priorities.
Configures computers, communications devices and peripheral equipment.
Trains site personnel in proper use of imaging tools.
Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems
Ensures image benches are operational. If operational status is lost alert proper management team.