IT Help Desk Technician – Level 3 SkillBridge Fellow
About The Position
The DAN Enterprise Infrastructure & Cyber Operations SkillBridge Fellowship (Level 3) is designed for transitioning Service Members with advanced technical experience seeking structured exposure to enterprise infrastructure operations, systems administration, cybersecurity support, and critical incident management within a mission-driven nonprofit environment. Participants will gain hands-on experience supporting enterprise technology systems that enable DAN’s mission areas, including member services, emergency assistance, research operations, and organizational support functions. This fellowship focuses on advanced enterprise troubleshooting, infrastructure operations, cloud technologies, cybersecurity processes, disaster recovery planning, and operational continuity support. Participants will collaborate with IT leadership, systems engineers, cybersecurity personnel, vendors, and operational stakeholders while developing enterprise-level technical and operational support competencies. This is a structured training program conducted under supervision for professional development purposes. Participants do not replace employees or independently perform operational duties.
Requirements
- Transitioning Service Members with advanced technical experience.
Responsibilities
- Supporting enterprise technology systems that enable DAN’s mission areas, including member services, emergency assistance, research operations, and organizational support functions.
- Gaining hands-on experience in advanced enterprise troubleshooting, infrastructure operations, cloud technologies, cybersecurity processes, disaster recovery planning, and operational continuity support.
- Collaborating with IT leadership, systems engineers, cybersecurity personnel, vendors, and operational stakeholders.
- Developing enterprise-level technical and operational support competencies.
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What This Job Offers
Career Level
Senior
Education Level
No Education Listed
