IT HELP DESK ASSOCIATE
Von Maur•Davenport, IA
•Onsite
About The Position
As an Information Systems Help Desk Associate, you provide end-user support for all Von Maur and Dry Goods systems. In this dynamic role, you are the primary point of contact for companywide problems and requests. The position is on-site in Davenport, Iowa, and requires availability for day, evening, and weekend shifts. An in-person interview is required in Davenport, Iowa.
Requirements
- Available to work day, evening, and weekend shifts on-site in Davenport, Iowa.
Responsibilities
- Resolve timely issues related to PCs, operating systems, software, POS terminals, telephones, pagers, printers, thin clients, and CRTs.
- Use help desk software to diligently track requests.
- Place service calls with appropriate vendors.
- Maintain company phone system and voicemail configurations.
- Create and run special request queries.
Benefits
- Competitive wages
- Generous merchandise discount
- Comprehensive benefits
- 401(k) retirement plan
- Promote-from-within philosophy and career opportunities
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
