IT HELP DESK ASSOCIATE
Von Maur/Dry Goods•Davenport, IA
•Onsite
About The Position
As an Information Systems Help Desk Associate, you provide end-user support for all Von Maur and Dry Goods systems. In this dynamic role, you serve as the primary point of contact for companywide problems and requests. The position is on-site in Davenport, Iowa, and requires availability for day, evening, and weekend shifts. An in-person interview is required in Davenport, Iowa.
Requirements
- Be available to work day, evening, and weekend shifts on-site in Davenport, Iowa.
Responsibilities
- Resolve issues involving PCs, operating systems, software, point-of-sale terminals, telephones, pagers, printers, thin clients, and CRTs in a timely manner.
- Use help desk software to track requests diligently.
- Place service calls with appropriate vendors.
- Maintain company phone system and voicemail configurations.
- Create and run special-request queries.
Benefits
- Competitive wages
- Generous merchandise discount
- Comprehensive benefits
- 401(k) retirement plan
- Promotion-from-within philosophy and career opportunities
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
