IT HELP DESK ASSOCIATE
Von Maur•Davenport, IA
•Onsite
About The Position
As an Information Systems Help Desk Associate, you are the end user support for all Von Maur and Dry Goods systems. In this dynamic environment, you play an important role in being the primary point of contact for problems and requests companywide.
Requirements
- Be available to work day, evening, and weekend shifts, on-site in Davenport, IA
Responsibilities
- Solve timely issues related to PCs, operating systems, software, POS terminals, telephones, pagers, printers, thin clients, and CRTs
- Utilize the help desk software to diligently track all requests
- Place service calls with appropriate vendors
- Maintain phone system and voicemail configurations for the company
- Creates and runs special request queries
Benefits
- Competitive wages
- Generous merchandise discount
- Comprehensive benefits
- 401(k) retirement plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
