IT Fleet and Social Media Coordinator

Muschlitz Excavating•Bath, PA

6d•Onsite

About The Position

Muschlitz Excavating is seeking an IT Fleet and Social Media Coordinator to manage their company-issued technology fleet and social media presence. This role involves maintaining approximately 110 iPads, iPhones, and hotspots, ensuring they are organized and functional for employees, while also managing the company's social media content. The ideal candidate will be organized, resourceful, comfortable with technology and people, and able to troubleshoot devices, coordinate with external IT providers, capture content from job sites, and plan social media campaigns. While external resources may assist with specialized tasks like copywriting and design, this role will be responsible for internal coordination, sourcing materials, scheduling, and follow-through.

Requirements

An associate's or bachelor's degree in Information Technology, Communications, Marketing, Business, or a related field, or equivalent hands-on experience.
Comfort with Apple and iOS devices and basic troubleshooting across mobile hardware, Wi-Fi and hotspots, printers, and everyday business software.
Experience maintaining social media accounts or content calendars, coordinating photos and short-form video, and writing or editing clear, professional posts.
Ability to manage two distinct workstreams, maintain accurate records and schedules, prioritize time-sensitive requests, and follow issues and content approvals through completion.
Strong interpersonal skills and the ability to explain technology in plain language, represent the company professionally, protect confidential information, and recognize when an issue or post requires escalation or approval.
A valid driver's license and reliable transportation for occasional local job-site travel.
Comfort entering active construction environments and complying with required safety practices.

Nice To Haves

Apple Business Manager experience
Experience with LinkedIn, Facebook, Instagram, or recruiting campaigns
Photography or basic video editing skills
Experience with Canva or similar design tools
Social media analytics knowledge
Scripting or workflow automation experience
Experience using AI-assisted productivity tools
Prior drone operation experience

Responsibilities

Manage the device fleet, including maintaining accurate inventory and assignment records for company iPads, iPhones, hotspots, and accessories.
Coordinate the setup and lifecycle activities of devices, including preparation for new and existing employees, Apple Business Manager enrollment, software updates, Microsoft Authenticator setup, and repair/replacement logistics.
Provide first-line support for common device, connectivity, hotspot, printer, phone, and field-application issues for field and office employees.
Partner with the outside IT provider by learning their systems, gathering information for escalations, coordinating access, and following issues through resolution.
Develop practical internal capability by taking ownership of selected routine tasks currently handled by the outside IT provider.
Support employees in the field by being available early in the workday to address device issues and occasionally traveling to local job sites for hands-on assistance.
Manage the social media content calendar, creating a schedule for posts including company updates, recruiting content, project highlights, employee recognition, safety milestones, and community involvement.
Source and organize content by coordinating with field leaders, project managers, HR, and management to identify stories and obtain photos, videos, project details, and approvals.
Capture field and aerial content by visiting job sites and events to take photos and videos, and operating the company's drone after appropriate training and compliance.
Coordinate outside creative support by providing briefs and source materials to outsourced resources, reviewing drafts, routing content for approval, and ensuring timely publication.
Maintain company social media channels by coordinating regular posting, basic community management, keeping profiles current, and responding to comments and messages.
Support recruiting efforts through social media by promoting open positions, employee experiences, company culture, and career paths, and monitoring engagement.
Track social media performance by maintaining monthly reports on posting activity, reach, engagement, recruiting traffic, and content performance, and using results to improve future content.