IT Field Technician-Night
Crew Carwash•Indianapolis, IN
•Onsite
About The Position
The Field IT Technician is responsible for providing on-site technology support across Crew Carwash locations, ensuring reliability of IT infrastructure and point-of-sale systems. This includes installation, maintenance, and troubleshooting of hardware, networks, POS systems, and related equipment. The role also supports new site openings, remodels, and upgrades, ensuring consistent standards and a positive experience for Crew associates and customers.
Requirements
- On-site technology support across Crew Carwash locations
- Ensuring reliability of IT infrastructure and point-of-sale systems
- Installation, maintenance, and troubleshooting of hardware, networks, POS systems, and related equipment
- Support new site openings, remodels, and upgrades
- Troubleshoot Windows-based systems, Microsoft environments, Point of Sale systems, and related applications
- Support cabling and infrastructure projects (Cat 6, fiber, terminations, testing, etc.)
- Follow Crew IT’s compliance and security policies, including PCI standards
Responsibilities
- Deliver on-site IT support for Crew locations, resolving technical incidents promptly.
- Install, configure, and maintain IT infrastructure including PCs, POS systems, networking equipment, cameras, phones, and peripherals.
- Support and troubleshoot Windows-based systems, Microsoft environments, Point of Sale systems, and related applications.
- Perform preventative maintenance and ensure IT equipment meets Crew’s standards.
- Document tickets, resolutions, and inventory updates in IT systems.
- Partner with Service Desk, POS, and System Admin teams to escalate or resolve complex issues.
- Support cabling and infrastructure projects (Cat 6, fiber, terminations, testing, etc.).
- Preparation and installation of new store builds, remodels, and rollouts of updated technology.
- Maintain professionalism and a customer-first approach when interacting with site leaders and team members.
- Follow Crew IT’s compliance and security policies, including PCI standards.
Benefits
- Paid Time Off
- 6 paid holidays each year
- Free carwashes
- Group health, dental, and vision
- 401K with company match
- Daily pay options available at no cost to you
- Tuition reimbursement
- Recognition and appreciation events
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
