IT Field Services Engineer

Skanska USA•Durham, NC

1d•Onsite

About The Position

Skanska is seeking a Field Service Engineer to provide technical support to group computer system users. The role answers questions and resolves computer problems in person, by telephone, or remotely, and may assist users with computer hardware and software, including printing, installation, office productivity, electronic mail, and operating systems. The position is also responsible for assigned jobsite mobilization and demobilization as directed by the Regional Manager. All responsibilities must be performed in a highly professional manner. The assignment is onsite in Durham, North Carolina.

Requirements

At least 2 years of technical support experience troubleshooting, diagnosing, and repairing PCs, printers, and peripherals.
Experience troubleshooting Microsoft Windows 11 and Microsoft O365 products.
Ability to understand technology processes and tools and use them to improve technology efforts.
Ability to manage several tasks simultaneously.
Valid driver's license and access to a personal vehicle for frequent business travel within the assigned geographic market.
Selected candidates must meet vehicle registration, insurance, and maintenance requirements; mileage reimbursement is provided by the company.
Applicants must not require employment sponsorship by the company now or in the future.

Responsibilities

Answer questions and resolve computer problems for clients in person, by telephone, or remotely.
Assist users with computer hardware and software, including printing, installation, office productivity, electronic mail, and operating systems.
Perform assigned jobsite mobilization and demobilization as directed by the Regional Manager.
Carry out responsibilities in a highly professional manner.