IT Field Services Engineer

Skanska USA • Hyattsville, MD

1d

About The Position

Skanska is seeking a Field Service Engineer to provide technical support to computer system users. The role answers questions and resolves computer problems in person, by telephone, or remotely, and may assist with computer hardware and software, including printing, installation, office productivity, electronic mail, and operating systems. The position also handles assigned jobsite mobilization and demobilization as directed by the Regional Manager, and all responsibilities are to be performed professionally.

Requirements

• At least 2 years of technical support experience troubleshooting, diagnosing, and repairing PCs, printers, and peripherals.
• Experience troubleshooting Microsoft Windows 10 and Microsoft O365 products.
• Proven ability to understand technology processes and tools and use them to improve technology efforts.
• Proven ability to manage several tasks simultaneously.
• Valid driver's license and access to a personal vehicle for frequent business travel within the assigned geographic market.
• The selected candidate is responsible for vehicle registration, insurance, and maintenance requirements.

Nice To Haves

• Working knowledge of Microsoft Server 2012 and 2016.

Responsibilities

• Answer user questions and resolve computer problems in person, by telephone, or remotely.
• Assist users with computer hardware and software, including printing, installation, office productivity, electronic mail, and operating systems.
• Perform assigned jobsite mobilization and demobilization as directed by the Regional Manager.
• Perform responsibilities in a highly professional manner.

Benefits

• Medical, dental, and vision insurance plans.
• Competitive base salary.
• Bonus program.
• 401(k).
• Employee ownership program.
• Mileage reimbursement for business travel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed