IT Field Services Engineer

Skanska USA•Hyattsville, MD

9h•Onsite

About The Position

Skanska is seeking a Field Service Engineer to provide technical support to computer system users. The engineer answers questions and resolves computer problems in person, by telephone, or remotely, and may assist with computer hardware and software, including printing, installation, office productivity, email, and operating systems. The position also handles assigned jobsite mobilization and demobilization as directed by the Regional Manager, with all duties performed in a highly professional manner. The role is onsite in Hyattsville, Maryland, and requires frequent business travel within the assigned geographic market.

Requirements

At least 2 years of technical support experience troubleshooting, diagnosing, and repairing PCs, printers, and peripherals.
Experience troubleshooting Microsoft Windows 10 and Microsoft O365 products.
Ability to understand technology processes and tools and use them to improve technology efforts.
Ability to manage several tasks simultaneously.
Valid driver's license and access to a personal vehicle for frequent business travel within the assigned geographic market.
The selected candidate is responsible for vehicle registration, insurance, and maintenance; the company provides mileage reimbursement.
Applicants who currently require or may in the future require employment sponsorship by the company are not being considered.

Nice To Haves

Working knowledge of Microsoft Server 2012 and 2016.

Responsibilities

Provide technical support to computer system users.
Answer questions and resolve computer problems in person, by telephone, or remotely.
Assist users with computer hardware and software, including printing, installation, office productivity, email, and operating systems.
Perform assigned jobsite mobilization and demobilization as directed by the Regional Manager.
Perform responsibilities in a highly professional manner.