IT Field Service Technician I

SIXT USA • Fort Lauderdale, FL

3d

About The Position

SIXT is hiring an IT Field Service Technician I to support the installation, configuration, and deployment of technology across its North American branch network. The role helps launch new locations and provides technical support to existing branches, working with IT teams to prepare equipment, connectivity, and systems for business operations. It involves hands-on work, independent problem-solving in a fast-paced environment, and 40–50% nationwide travel.

The technician installs and configures workstations, printers, kiosks, network equipment, and other technology; handles structured cabling; prepares devices through imaging and provisioning; tests network connectivity; and provides Tier 1 and Tier 2 on-site support. The role also maintains installation records, equipment inventories, and go-live checklists while coordinating with IT teams and contractors.

Requirements

• At least 2 years of experience in IT field services, desktop support, or a similar technical support role.
• Hands-on experience running, terminating, and testing Cat6 or Cat6A cabling and installing IT equipment.
• Experience configuring, imaging, and troubleshooting Windows 10/11 devices.
• Basic understanding of TCP/IP, DHCP, VLANs, and Wi-Fi.
• Ability to read network diagrams, resolve technical issues independently, and provide on-site support in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Ability to coordinate with internal teams and external contractors.
• Valid driver's license and flexibility to travel 40–50% nationwide.

Responsibilities

• Install and configure workstations, printers, kiosks, network equipment, and other technology at new and existing SIXT locations.
• Run, terminate, and test Cat6 and Cat6A structured cabling, coordinating with contractors to ensure site readiness.
• Prepare and deploy devices using standard imaging and provisioning processes.
• Test network connectivity, verify VLAN configurations, and troubleshoot hardware and connectivity issues.
• Provide Tier 1 and Tier 2 on-site technical support during branch openings and assist employees with hardware, software, and peripheral issues.
• Maintain accurate installation documentation, equipment inventory, and go-live checklists.
• Coordinate with IT teams for ongoing branch support.

Benefits

• Medical, dental, and vision coverage, along with life insurance and wellness benefits.
• Paid time off and sick leave.
• Career development opportunities within a growing global organization.
• Employee discounts on SIXT vehicle rentals and additional employee discounts.
• Professional development opportunities to expand technical skills.
• 401(k) with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed