IT Equipment Installer

HonorBuilt•Reno, NV

About The Position

HonorBuilt installs and services technology in client restaurants, including large fast-food chains. The IT Equipment Installer installs equipment at restaurant locations, typically working overnight while the restaurant is closed. Depending on the brand, the installer may leave after completing the installation or remain until the restaurant opens for breakfast to verify that the equipment functions properly. Installers travel outside their home location each week by air or vehicle, commonly leaving Sunday or Monday and returning Thursday or Friday, and sleep at a hotel during the day between overnight installations. HonorBuilt provides a company credit card for expenses, arranges travel and rental cars through an internal travel agent, and reimburses mileage when driving to a job site. This is a full-time, safety-sensitive position involving operation of a company vehicle. Pre-employment drug screening, including marijuana testing, and ongoing random drug testing are required in accordance with applicable laws; a negative pre-employment result is required. Candidates are being sought in Virginia, Texas, Indiana, Idaho, Pennsylvania, and Colorado.

Requirements

Ability and willingness to travel weekly outside the home location by air or vehicle.
Self-starter with a positive, results-oriented approach.
Willingness to follow instructions and work as a team player.
Basic computer skills, including basic Windows OS and Microsoft Office knowledge.
Technical troubleshooting abilities.
Strong interpersonal, analytical, and problem-solving skills.
Successful communication history and outstanding customer service skills.
Valid REAL ID-compliant driver's license and reliable transportation.
Ability to pass criminal background checks.
Ability to pass pre-hire and ongoing random drug testing; a negative pre-employment result is required.
Experience working with basic hand tools and drills.
Experience with technology and basic computer skills.
Ability to walk distances up to a half mile; stand on concrete continuously for 8–10 hours; bend, squat, kneel, and extend arms or hands overhead frequently; sit in an automobile, train, or airplane for extended periods; climb and work on ladders up to 12 feet frequently; and occasionally lift objects up to 100 pounds.

Nice To Haves

Restaurant or related customer-service field experience.
Point of Sale (POS) system exposure or experience.
Knowledge of configuring a network system.
Living within a short drive of a major airport.

Responsibilities

Install technology equipment inside client restaurants, often large fast-food chains.
Travel weekly outside the home location to job sites by air or vehicle.
Perform installations overnight while restaurants are closed.
When required by the client brand, stay until the restaurant opens for breakfast to verify that the installation functions.
Use small electric, cordless, and hand tools and drills during installation work.
Provide customer service and troubleshoot technical issues.