IT Engineer

Afero • Los Altos, CA

1d

About The Position

Afero is seeking an IT Engineer to administer and support its identity, productivity, device-management, SaaS, and office technology systems. The role includes managing Okta, Google Workspace, and a Mac fleet using Jamf Pro and Apple Business Manager, as well as supporting employee onboarding and offboarding, IT incidents, access reviews, hardware, and vendor relationships. The engineer will document processes and provide clear written communication to a team distributed across time zones; occasional early-morning or evening availability is required.

Afero is an IoT platform-as-a-service company whose technology supports more than 20 million devices across more than 200 products from over 50 manufacturers. Its platform provides connected-device capabilities including identity, connectivity, provisioning, updates, fleet management, and security.

Requirements

• At least 4 years of IT experience, including hands-on administration of Okta, Jamf Pro, and Google Workspace.
• Strong macOS support and management skills.
• Experience working independently at a small or mid-size company.
• Clear written communication skills for working with a team distributed across time zones.
• Availability on occasion in the early morning or evening.

Nice To Haves

• Experience with Windows, Intune, and Microsoft 365/Entra ID.
• Office networking experience.
• Scripting or API automation experience, such as Bash or Python.
• Okta Certified Administrator certification or Jamf certifications.

Responsibilities

• Administer Okta, including user lifecycle, group and app assignments, and SSO/SCIM integrations.
• Administer Google Workspace.
• Manage the Mac fleet with Jamf Pro and Apple Business Manager, including operating-system and patch compliance.
• Administer SaaS tools, including Atlassian Jira and Confluence, GitHub, and Slack.
• Support employee onboarding and offboarding.
• Provide IT support and incident response.
• Support periodic access reviews.
• Procure, provision, inventory, and manage the lifecycle of hardware.
• Support office technology, including conference-room AV, printers, and physical access control.
• Create and maintain documentation and runbooks.
• Manage vendors and software licenses.

Benefits

• Competitive benefits
• Equity compensation

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed