Global Order Execution-Fulfillment IT Portfolio Value Streams/Ops Leader

3M•Maplewood, MN

25d•$250,253 - $305,864

About The Position

The IT Director, Global Order Execution & Fulfillment IT Portfolio / Value Stream Operations Leader, leads the global technology strategy and execution for the end-to-end Market-to-Order-to-Cash value stream. The role owns strategy, governance, transformation, and performance for global application portfolios, creating an end-to-end ownership model that supports operational excellence, digital transformation, AI adoption, and scalable business outcomes. The leader sets the enterprise vision and roadmap for Order Execution and Fulfillment applications and aligns business priorities, IT strategy, investments, and execution. The role leads application strategy, design, development, and support across processes including order processing, management and fulfillment, price execution, billing, credit risk management and collections, customer issue resolution, disputes, returns and short pays, cash application, service and repair, variant configuration, and customer lifecycle processes. Relevant platforms include SAP ECC/S/4, B2B portals, BPCS, EDI, digital, ERP, and AI-enabled technologies. The position drives process, operational, technology, automation, data, and AI transformation; establishes process governance and portfolio management; and partners with senior business, GBS/ESC, and IT stakeholders on scope, costs, priorities, strategic plans, and investments. It also supports enterprise transformation and M&A activities, including application separation or integration, and builds a high-performing global IT organization across distributed geographies and cultures. The position is based in Maplewood, Minnesota, or Austin, Texas, and may include up to 30% travel. Relocation assistance may be authorized. Candidates must be legally authorized to work in the country of employment without employment-visa sponsorship.

Requirements

Bachelor’s degree or higher, completed and verified before starting.
At least 10 years of core IT experience leading development and support of business requirements.
At least 5 years of systems experience with Order Execution-Fulfillment applications and business processes, such as OTC, MTO, EDI, or eCommerce.
At least 5 years of Order Execution-Fulfillment development and deployment experience in a manufacturing environment.
Must be legally authorized to work in the country of employment without sponsorship for employment visa status.

Nice To Haves

Ability to communicate complex technical concepts effectively to end users, operators, and executive C-suite stakeholders, with strong business acumen.
Excellent communication, presentation, and interpersonal skills, with the ability to influence and engage stakeholders at all organizational levels.
Ability to translate complex technical concepts into actionable business insights.
Strong leadership skills to drive cultural and technological adoption during ERP, digital, and AI transformations.
Proactive approach to troubleshooting high-stakes production downtime events.
Ability to work collaboratively with internal teams and external vendors.

Responsibilities

Set the enterprise vision and roadmap for Order Execution and Fulfillment applications, aligning business priorities, IT strategy, investment plans, and execution outcomes.
Lead global application strategy, design, development, and support across Order Execution and Fulfillment processes and related customer lifecycle processes.
Drive transformation across processes, operational excellence, technology, automation, data, and AI, with clear governance, role alignment, prioritization, and measurable value delivery.
Establish structured process governance to improve standardization, process ownership, stakeholder alignment, execution discipline, and continuous improvement.
Lead portfolio management, including project prioritization, execution tracking, performance reporting, benefits realization, and risk management.
Partner with senior business, GBS/ESC, and IT stakeholders to define scope, cost, priorities, strategic plans, and investment decisions across Order Execution, Fulfillment, and related portfolios.
Support enterprise transformation and M&A activities, including divestitures, spin-offs, closures, acquisitions, and application separation or integration.
Build and scale a high-performing global IT organization and develop talent across distributed geographies, cultures, and business environments.
Comply with corporate policies, procedures, and security standards while performing assigned duties.
Contribute to a strong Environmental Health and Safety culture by following safety policies, identifying hazards, and engaging in continuous improvement.