Order Fulfillment Agent
Adorama•New York, NY
•$19 - $20
About The Position
The Order Fulfillment Agent is responsible for packing and presenting orders, accurately scanning and vetting equipment, and supporting inventory accuracy and traceability. The role includes managing physical inventory and related systems and databases, forecasting and requisitioning, and auditing. It is a hands-on position in a professional cinema rental environment that may involve lifting and moving equipment, flexible hours around production schedules, and occasional assistance with early-morning, late-night, or weekend rentals.
Requirements
- Working knowledge and experience with digital cameras, lenses, and AKS.
- Undergraduate degree or an equivalent combination of education, training, and work experience.
- Meticulous attention to detail.
- Ability to multitask and prioritize or rapidly reprioritize as daily needs shift.
- Excellent written and verbal communication skills.
- Ability to work well under pressure and meet strict deadlines.
- Eagerness to keep up with the latest technology.
- Ability to lift 50 pounds.
Nice To Haves
- Prior rental house or production experience.
Responsibilities
- Scan all gear associated with orders into the rental system.
- Pack gear safely and presentably according to company standards.
- Pack and catalogue sub-rental items associated with orders.
- Check equipment condition and barcodes to support accurate inventory and system functionality.
- Support sales and floor staff in expediting order packing.
- Communicate with the QC Department about equipment status.
- Communicate with sales, Customer Service (Front Counter), and inventory staff to expedite order packing, inventory transfers, and related inquiries.
- Work with the inventory department to identify and resolve order-fulfillment inventory discrepancies.
- Accurately scan all gear in when returned.
- Follow protocols for missing, lost, or damaged gear.
- Communicate with sales operations about order-fulfillment or returns discrepancies.
- Document and track missing and damaged equipment and promptly inform the assigned Business Development Manager and Administration Department.
- Uphold operational standards.
- Receive training in equipment, floor, and inventory departments, and develop new skills to support company needs and personal development.
- Perform other responsibilities as determined by management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
