Order Fulfillment Agent

Cresco Labs•Brookville, PA

About The Position

The Order Fulfillment Agent picks, processes, and packages customer orders before they leave the facility for delivery. Working closely with Order Fulfillment Lead agents, the role ensures orders are accurate, complete, and prepared according to Cresco Labs’ quality standards and state regulations. The position requires work around plant material, which may involve exposure to plant pollen or dust, and includes prolonged periods of sitting, standing, kneeling, or repetitive hand movements, as well as lifting up to 50 pounds to torso level.

Requirements

At least 1 year of hands-on experience in a factory, production, or manufacturing fast-paced environment with measurable goals and working standards.
Strong attention to detail and ability to adhere to strict policies and procedures.
Well organized and able to meet deadlines.
Works well with peers.
Effective communication skills.
Effective time-management skills and ability to multitask.
Ability to work in a fast-paced, changing, and challenging environment.
Basic Excel, Word, and general computer knowledge.
Ability to work around plant material, which could include exposure to plant pollen and/or dust.
Ability to sit, stand, kneel, and/or perform repetitive actions with hands for long periods.
Ability to lift up to 50 pounds to torso level.
Must be at least 21 years old to apply.
Must comply with all legal or company regulations for working in the industry.
Must be legally authorized to work in the United States permanently without current or future employment-based visa sponsorship.

Nice To Haves

2–3 years of hands-on experience in a factory, production, or manufacturing fast-paced environment.

Responsibilities

Confirm packaging and marketing labels are correct on finished goods.
Create compliance labels using the POS system.
Apply compliance labels to all products.
Confirm product unit counts and compliance labels match dispensary manifests to prevent customer rejections or complaints.
Tote and seal finished orders for delivery.
Place customer orders on schedule based on logistics, on-hand inventory, and customer requests.