IT Customer Experience Summer Internship - Short Hills, NJ (Hybrid)

Selective Insurance Company of America•Short Hills, NJ

3d•Hybrid

About The Position

Calling all college students! Planning to intern during the summer of 2027? Kick-off your career at Selective Insurance by joining our award-winning Ignite Internship program at our corporate office in Short Hills, NJ. The Ignite Internship Program is an 11-week, full-time experience that offers a sneak peek into the world of insurance. Level up your skills and knowledge by diving into your business area of choice. Throughout the program, you’ll get a feel for the corporate environment with on-the-job assignments, team projects, exposure to senior leadership & executives, and even a community volunteer day. All of this and more will help you build meaningful relationships throughout the organization. So, what are you waiting for? Come and make summer 2027 one to remember with Selective! We’re looking for candidates who love mobile technology, innovation and great experiences to share their perspectives and help shape our customers’ experiences. The Customer Experience & Mobility team is responsible for the continuous improvement of the MySelective mobile app/website, Voice of the Customer and Proactive Communications program. We also drive, track, and measure the adoption, utilization and financial impact of digital services. Our team works in depth with many other departments including Information Technology, Business Services Unit, IT and Marketing which gives interns exposure to other departments and functions. Please note, this is a hybrid position, therefore, applicants must be within commuting distance of our location in Short Hills, NJ.

Requirements

Must be a current college student majoring in Computer Science or a related field to qualify (rising juniors and seniors, preferred).
Be someone who takes ownership over work, has the ability to self-motivate and executes on delegated tasks.
Demonstrates an interest in learning about the insurance industry.
College credit can be earned depending on your institution’s requirements.
High School Diploma required.
Ideal internship candidates will be full-time undergraduate college Juniors or Seniors, with the ability to perform at a professional level.

Nice To Haves

rising juniors and seniors, preferred

Responsibilities

Develop, enhance, and support application solutions, providing production support and managing application operations;
Monitor and manage IT infrastructure, including tools, databases, and end-user computing services;
Or actively manage and monitor cybersecurity tools and systems, identifying and escalating security risks.
Ensure adherence to IT standards and best practices.
Collaborate effectively with team members and communicate clearly to support business processes and resolve issues.
Work cross-functionally with peers and leaders to complete an Action Learning Project.