IT Coordinator

Lear Corporation•Duncan, SC

7d•Onsite

About The Position

The IT Coordinator is a member of the plant IT team responsible for carrying out IT activities assigned by the Plant IT Manager during the shift and providing first-level support to users and the shop floor. The role includes installing and maintaining computer systems, ensuring backup systems operate effectively, purchasing hardware and software, developing IT infrastructure, completing reports, and reviewing and installing shop-floor hardware such as scanners, thin clients, printers, and cameras. The position supports IT operations at Lear’s Duncan Plant in Duncan, South Carolina, on B shift. Responsibilities include maintaining computer systems, networks, security, and telecommunications; supporting production systems; configuring and deploying hardware; monitoring backups and virtual servers; managing software licenses and equipment inventory; and meeting corporate compliance and disaster-recovery requirements.

Requirements

Four-year college degree in Information Systems or five years of previous experience in the IT field.
Operational knowledge of AS400.
Hardware and network troubleshooting skills.
Excellent written and verbal communication skills.
Strong interpersonal and organizational skills.
Ability to work independently or in a team-oriented environment.
Ability to adapt to a fast-paced environment and multitask.
Knowledge of security systems, including cameras, door readers, and badge systems.
Knowledge of networking systems, including their design, capabilities, limitations, and feasibility.
Knowledge of peripheral equipment and its uses, capabilities, and limitations to determine equipment needs.
Ability to support audiovisual equipment, including TVs, projectors, and paging systems.
Knowledge of ERP/MRP systems, including EDI support.

Nice To Haves

Manufacturing industry experience.
Bilingual in Spanish.
Previous experience working in a JIT manufacturing environment.

Responsibilities

Complete daily checklist activities.
Provide first-level technical support, analyze problems, and rectify issues.
Maintain and improve documentation and procedures in accordance with ISMS and Sarbanes-Oxley requirements.
Proactively monitor systems using key performance indicators and dashboards.
Ensure the performance and availability of computer systems, including hardware, networks, IT security, and telecommunications.
Monitor the Ivanti call logging system and resolve production tickets.
Maintain computer systems to current corporate standards.
Complete scorecard compliance activities, including system patching, antivirus, and CM.
Purchase service requirements for IT operations.
Configure onsite hardware, including desktops, laptops, printers, scanners, thin clients, and industrial PCs.
Deploy hardware into the production environment according to agreed schedules and maintenance windows.
Process new-user equipment requests and leaver data and equipment requests.
Support production systems, including LearPICS, LPS, and LFG.
Maintain networking infrastructure and LAN/WAN stability through proactive monitoring and issue resolution, including Cisco switch configuration, fault finding, and hardware upgrades.
Monitor Avamar backup processes.
Monitor virtual servers and perform preventative maintenance to ensure uptime.
Deliver corporate requirements satisfactorily and on time.
Perform disaster-recovery compliance and failover testing practices.
Manage software licenses, inventory, and hardware maintenance.
Administer and maintain hot-swap equipment and materials in IT storage.