IT Coordinator

GEODIS•McDonough, GA

7d•$18 - $36

About The Position

The IT Coordinator assists the IT Manager and Corporate IT Team with IT operations and user support at a warehouse site. The role includes troubleshooting network, server, hardware, and software issues; installing and maintaining computer, telecommunications, networking, and other systems; testing and deploying configurations; and managing user-rights and security policies. The coordinator documents IT processes, oversees network and data backups, keeps virus software and definitions current, and maintains software inventories and licenses for CIB devices and components. The position also supports labor management system (LMS) operations by participating in maintenance calls, communicating schedules and updates to site and client management, responding to service requests, and helping conduct tests. Additional duties include administering process control, training, and equipment needs; recommending ways to improve the accuracy of operational data; and reviewing system reports and correcting errors. The work may require spending long periods on one's feet in a warehouse climate.

Requirements

Bachelor’s degree in Computer Science from a four-year college or university.
Minimum of 0 years of related experience and/or training.
PC proficiency and experience with Microsoft Outlook, Word, Access, and Excel.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to apply common-sense understanding to carry out instructions provided in written, oral, or diagram form.
Ability to communicate effectively with technical and non-technical users.
Ability to prioritize multiple requests and respond in a timely manner.
Ability to spend long periods of time on one's feet in a warehouse climate.

Nice To Haves

Knowledge of third-party logistics, transportation systems, and/or warehouse management systems, including Red Prairie or Manhattan LMS, is preferred.

Responsibilities

Assist the IT Manager and Corporate IT Team with troubleshooting network and server problems.
Install and maintain computer, telecommunications, networking, and other required systems; troubleshoot hardware and software.
Facilitate network setup and troubleshooting, and support hardware such as PCs, printers, and RF scanners, as well as beneficial software changes.
Test and deploy new computer configurations.
Assist with managing user-rights and security policies.
Document new and updated IT-related processes.
Oversee backups of network resources and data.
Keep virus software and definitions up to date on computer systems throughout the campus.
Maintain software inventories and licenses for CIB devices and components.
Assist the IT Manager and Corporate IT Team with assigned tasks and other duties as required.
Participate in calls regarding LMS maintenance procedures and communicate updates and maintenance schedules to site and client management as appropriate.
Provide user support, respond to service requests, and assist with labor management system test procedures.
Administer process control, training, and equipment needs.
Identify and recommend techniques to Operations for obtaining accurate data for reports and trend reviews.
Review system reports, including process logs, and troubleshoot and correct errors.

Benefits

Early access to wages through the Rain financial wellness app.
Free telemedical access to doctors and therapists through First Stop Health beginning on the first day of employment.
Health, dental, and vision insurance after 30 days of employment.
401(k) match.
Paid maternity and parental leave.
Career development, employee resource groups, and mentorship programs.
Employee discounts.
Fitness class discounts and free access to a relaxation and meditation app.
Free financial wellness programs.
Daycare discount program.
Opportunities to volunteer and give back to the community.