IT Clinical Specialist

Cary Medical Center•Caribou, ME

32d•Onsite

About The Position

Train and support the end-users of all clinical systems including but not limited to: Point of Care (POC), CPOE, PACS, E-forms, Order Entry, Enterprise-wide scheduling, Medication Verification / Omnicell, EPIC, T-System, Dragon Medical, e-prescribing, Clinical Ad-hoc reporting, QI / Case Management.

Requirements

Be flexible, self-motivated, dependable, and capable of prioritizing work and meeting deadlines
Have excellent interpersonal skills and be able to deal with the public, staff and community
Be diplomatic in handling difficult situations related to the department
Be flexible and adapt easily to interruptions
Exhibit excellent telephone skills and have adequate computer skills
At least 3 years’ experience in a relevant healthcare clinical area preferred
Degree or certificate in related Information Technology or healthcare field preferred.

Responsibilities

Work with offsite users on system issues.
Develop and update E-forms and Flow charts and PhysDoc templates as requested by users.
Assist with the updating of clinical policies and procedures as needed.
Clearly communicate changes and modifications to all stakeholders.
Load software and perform upgrades.
Record and update work order information as changes occur.
Assist in setting up and monitoring clinical security settings, POC control tables, control tables.
Attend CPSI and other vendor provider training on clinical applications.
Attend CPSI provider user-conferences as requested by the Chief Information Officer.
Serve on or report to relevant committee involved in clinical utilization, patient safety, case management, etc., as requested by the Chief Information Officer.
Work closely with other Information Systems support staff to troubleshoot hardware and software issues involving clinical systems.
Train and support medical staff on all relevant clinical applications.
Complies with local, state and federal laws and regulations.