IT Change Management Manager

Eaton Corporation•Greenwood, SC

1d•$146,000 - $215,000•Hybrid

About The Position

Eaton’s Corporate Sector division is seeking an IT Change Management Manager to lead organizational change management for digital solutions across Eaton’s Digital organization. The manager will oversee a team of change management professionals and drive adoption of digital tools, capabilities, and processes through consistent, technology-enabled change practices. The role will work with change management specialists across value streams to strengthen shared standards, tools, measures, and practices while tailoring execution to business and site needs. The manager will translate business and functional priorities into actionable change strategies, guiding stakeholder engagement, communications, organizational readiness, training, and sustained adoption. The role will also use AI, digital adoption platforms, and other enablement technologies where appropriate to improve the employee experience and scale reusable support. As a servant leader, the manager will build trust through active listening, reliable follow-through, and direct engagement with plant, site, and frontline teams. The position has a hybrid work schedule and may be based in Arden, NC; El Paso, TX; Greenwood, SC; Raleigh, NC; Beachwood, OH; or Sumter, SC. Candidates must currently reside within 50 miles of one of these locations. Travel of approximately 25% to manufacturing plants, growth sites, and other business locations is required.

Requirements

Bachelor’s degree from an accredited institution in Business Administration, Organizational Development, or a related field.
At least 10 years of experience in organizational change management or a related field.
At least 3 years of direct people leadership experience.
At least 5 years of experience leading complex, enterprise-scale change initiatives.
Currently reside within a 50-mile radius of Arden, NC; El Paso, TX; Greenwood, SC; Raleigh, NC; Beachwood, OH; or Sumter, SC.
Legally authorized to work in the United States without company sponsorship.
Able and willing to travel up to 25% to manufacturing plants, growth sites, and other business locations.
Excellent written and verbal communication skills.
Demonstrated servant leadership, humility, empathy, and ability to build trust through active listening, candor, consistency, and reliable follow-through.
Ability and willingness to work hands-on alongside plant, value-stream, and frontline teams.
Ability to influence without direct authority and work effectively in a matrixed, cross-functional organization.
Ability to simplify complex information and translate technical or digital concepts into relevant business terms.
Ability to reconcile differing perspectives, remain effective under pressure, and drive results through a pragmatic, accountable, and collaborative approach.

Nice To Haves

Master’s degree in Business Administration, Organizational Development, or a related field.
Change management certification, such as Prosci or Certified Change Management Professional (CCMP).
Strong knowledge of organizational change management principles, methodologies, and tools.
Experience supporting operational or manufacturing environments and working directly with plant, site, or frontline teams.
Leadership experience within a large, global organization.
Demonstrated ability to translate business strategy into actionable change plans and measurable outcomes.
Experience leading cross-functional initiatives and managing multiple projects, priorities, and stakeholders.
Strong analytical and problem-solving skills, including experience assessing readiness, adoption, proficiency, sustained usage, and business outcomes.
Experience developing stakeholder engagement, communications, training, and reinforcement strategies.
Experience with digital adoption or training platforms such as WalkMe, Scribe, Guidde, DeepHow, or comparable technologies.
Experience with learning management, onboarding, reusable training content, and sustained adoption of digital tools and processes.
Experience applying continuous improvement methodologies in operational environments.

Responsibilities

Define and implement change management strategies for digital solutions that advance business strategy, maximize adoption, and address barriers to change.
Translate business and functional priorities into actionable change plans and lead their execution.
Incorporate organizational readiness, adoption, and stakeholder perspectives into business and functional planning and decision-making.
Lead change initiatives to achieve defined scope, schedule, budget, adoption, and business outcome objectives.
Lead with a servant-leader mindset by removing barriers, developing others, sharing accountability, and enabling team members and partners to succeed.
Lead and develop a high-performing team of change management professionals, fostering collaboration, innovation, and continuous improvement.
Modernize change management standards, tools, measures, and practices to improve consistency, scalability, and effectiveness.
Apply AI, digital adoption platforms, and training technologies to modernize user enablement, increase reuse, and support sustained adoption.
Partner with change management specialists across value streams to establish consistent organizational change management standards while tailoring execution to business and site requirements.
Engage with plant, growth-site, and frontline teams to understand operational needs, resolve adoption barriers, and support change at the point of work.
Develop communication and engagement strategies that make complex information clear, relevant, and actionable for diverse audiences.
Coach leaders, managers, and employees through organizational change and reinforce accountability for adoption.
Guide learning and onboarding with learning, site, process, and tool owners, including role-based learning, reusable training content, content ownership, and proficiency assessment.
Monitor readiness, proficiency, sustained usage, and business outcomes against established baselines, and use insights to prioritize post-go-live improvements.
Evaluate change management effectiveness and apply lessons learned and leading practices to improve future outcomes.
Support digital initiatives in achieving defined adoption and business outcomes, with clear measures of readiness, adoption, and realized business value.