IT Business Systems Analyst

Zenith Insurance Company•Los Angeles, CA

2d•$84,610 - $105,762•Hybrid

About The Position

The IT Business Systems Analyst elicits, analyzes, and synthesizes information to define and validate solutions that meet business needs, goals, and objectives. The role completes analysis tasks using a range of techniques with stakeholders and specifies and communicates requirements and recommended solutions that help the organization achieve its goals. This is a hybrid position based out of Zenith’s Woodland Hills, California office. Candidates should live within commuting distance and be comfortable working onsite according to Zenith’s hybrid schedule. Candidates must be authorized to work in the United States without employer-sponsored work authorization; Zenith cannot provide sponsorship now or in the future. The role requires at least one year of related experience and proficiency in SQL for querying databases, extracting data, and performing data analysis and validation. A high school diploma or equivalent and a bachelor’s degree or equivalent combination of training and experience are required.

Requirements

At least one year of related experience.
Proficiency in SQL, including querying databases, extracting data, and performing data analysis and validation.
High school diploma or equivalent.
Bachelor’s degree or an equivalent combination of training and experience.
Analytical and problem-solving skills.
Good understanding and demonstration of analysis processes and tools.
Ability to negotiate options, resolve conflicts, and influence team members on less complex topics.
Written communication skills suited to the audience.
Intermediate presentation skills.
Proficiency with Microsoft Office applications.
Good written and verbal communication skills.
Ability to work as a team player, self-starter, and motivated, multi-task-oriented contributor.
Ability to prioritize work requirements.
Authorization to work in the United States without employer-sponsored work authorization.
Ability to commute to the Woodland Hills, California office and work onsite according to the hybrid schedule.

Nice To Haves

Experience with AI tools such as Microsoft Copilot, Claude, or similar technologies to enhance analysis, documentation, and productivity.
Prior experience with SharePoint, Jira, SQL Developer, and Visio.

Responsibilities

Use established techniques—including interviewing and questioning, requirements elicitation, process modeling, business scenarios, use cases, gap analysis, logical data models, and JAD sessions or analysis swarming—to complete business and system requirements analysis.
Analyze business needs and opportunities to determine what is needed and why.
Ensure business and system requirements clearly describe the business need and required system capabilities.
Provide options and recommended solutions to business problems.
Document business and system requirements describing the business need and what the system must do.
Create or update functional user documentation explaining released functionality.
Analyze and validate application data storage by performing basic queries independently.
Interpret business needs to assist with developing basic functional designs.
Create simple mockups.
Create detailed communications, documents, and presentations.
Apply logical thinking to define problems, collect data, establish facts, and draw valid conclusions.
Work productively and harmoniously with others; respond positively to direction and performance feedback; and maintain a professional demeanor.
Perform other duties and projects as assigned.