IT Business Systems Analyst - Public Health

State of Nebraska•Lincoln, NE

2d•Onsite

About The Position

The Nebraska Department of Health and Human Services' Division of Operations is looking for an IT Business Systems Analyst to provide support for DHHS Public Health System Applications. This position will act as a liaison between business users and IT technical developers of large system applications, facilitating new and enhanced system development. This is a full-time/permanent on-site role in Lincoln, Nebraska. Not eligible to be a contracted position.

Requirements

Post high school coursework, training, or experience in the analysis of business processes and system requirements, and the creation of business process applications.
Regular and reliable attendance.
Strong interpersonal and analytical skills.
Ability to clearly and concisely communicate (written and oral) technical information to non-technical audiences.
Strong verbal/written communication, and presentation skills.
Experience working directly with various levels of business and technical staff to determine sound technical solutions for business requirements.
Effectively communicate with internal and external clients, peers, and management.
Self-motivated / self-starter with the ability to work individually
Strong organization, planning, problem-solving, and decision-making skills.
Ability to multi-task with changing priorities and requirements.
Experience in meeting facilitation / information gathering / research exploration and problem resolution.

Nice To Haves

Bachelor’s degree in human services, Information Technology, Business, Computer Science, or related field or equivalent business analyst experience.
2+ years working as a business / solutions analyst.
2+ years’ experience in a health / human service delivery environment
Previous experience in a Public Services/DHHS environment
Knowledge of Clarity, Workfront and JIRA.
Understanding of SDLC methodologies.
Proficiency with Microsoft Office (Outlook / Word / Excel / Visio / SharePoint)
Experience working with Public Health systems a plus
Experience in a fast-paced collaborative team environment.
The position must be able to perform work assigned with minimal supervision, meeting deadlines for timely completion of concurrent projects.

Responsibilities

Act as a liaison between application developers, business users, and vendors to analyze, and design new or improved systems functionality.
Research, analyze and communicate existing business processes to business users.
Work directly with business users to elicit business and system requirements.
Work with technical users to propose sound technical solutions to business users.
Document business and system requirements in detail for technical developers.
Responsible for creating and executing detailed system test cases to validate that all requirements have been met.
Responsible for creating and maintaining system documentation, system release documentation, and training documentation.
Provide IT production support to business end users by responding to questions, investigating system issues, testing changes and corrections to the system, and providing resolutions for issues.
Develop and coordinate vendor testing.
Develop user acceptance test plans and perform user acceptance testing.