IT Business Systems Analyst

Maricopa County•Phoenix, AZ

1d•Hybrid

About The Position

Applicants must currently reside in Arizona or be willing to relocate to Arizona by the time of hire. Standard Judicial Branch business hours are Monday through Friday from 8 am to 5 pm. This position may offer a hybrid (telework, remote) schedule, depending on the needs of the Judicial Branch. The Judicial Branch is unable to provide visa sponsorship (i.e. H-1B visa etc.). The IT Business Systems Analyst will be part of the Data Integrity and Analytics (DIA) Department and acts as a liaison between management, users, and technical professionals. The Business Systems Analyst position queries data from court databases, creates and distributes reports, provides functional analysis of judicial and business processes, and is responsible for the identification, development, and recommendation of business process changes and improvements. This position would be part of the DIA team that supports the Adult Probation Department. The Data Integrity and Analytics Department communicates data analytics objectively and creatively to support policy and decision-making. The Department assesses: probation case management elements, resource and staffing needs, fairness and access to justice for the public, and other data-driven needs. It helps the Judicial Branch enhance services, promote trust, and govern its own affairs. The Data Integrity and Analytics Department uses resourcefulness and data analytics to measure and help improve the process, results, and outcomes of the Judicial Branch every day. The Superior Court of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair, and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidence-based practices that improve the safety of our community and ensure the public’s trust and confidence in the Judicial Branch. The Superior Court in Maricopa County, one of the largest, most innovative and progressive trial courts in the nation, seeks innovative individuals to join our team who will embrace our vision of excellence and the principles inherent in the Rule of Law...every person, every day, every time. We fulfill these principles through a culture that values fairness, respect, integrity, innovation, and safety. The Adult Probation Department of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidence-based practices that improve the safety of our community and ensure the public’s trust and confidence in the Judicial Branch. Join the nationally recognized Adult Probation Department and become part of an award-winning agency of professionals committed to community safety through service, accountability and influencing change.

Requirements

Bachelor's degree in Criminology, Public Administration, Computer Science, or an IT or Social Science related field
One (1) year of professional experience identifying, developing, and recommending business processes or system improvements.
One (1) year of professional experience working with data and creating reports from data sets.
An equivalent combination of post-secondary education and job-related experience may substitute on a year-for-year basis
Knowledge of Data analytics best practices
Knowledge of Criminal justice case management systems or similar systems
Knowledge of Industry standard reporting tools and platforms
Skill in Collecting business requirements and documenting business processes
Skill in Effectively communicating information and ideas, both verbally and in writing
Skill in Creating clear, accurate, and high-impact reports
Ability to Think critically and analyze data to recommend creative solutions to business problems
Ability to Collaborate with team members on complex projects
Ability to Learn quickly and take ownership of multi-faceted assignments
Ability to Relate on the appropriate level to end users, technical staff, and senior leaders

Nice To Haves

Experience with Microsoft reporting tools such as SSMS, SSRS, and Power BI
Experience with SQL and other languages commonly used in data analytics, such as Python or R
Experience working with complex relational databases
Experience improving business processes through automation

Responsibilities

Coordinates, meets, and collaborates with management and system users to understand and evaluate judicial or business processes.
Gathers requirements for functionality and analyzes the impact of proposed changes to databases and reports.
Reviews and interprets other developers’ SQL code for quality assurance.
Uses SSMS and SSRS to query data from Judicial Branch case management systems.
Develops reports that are used for data quality, routine statistics, ad hoc projects and research.
Independently conducts business process analysis and needs assessments and provides corresponding recommendations for process and/or system changes.
Troubleshoots problems as liaison with other departments, divisions, and organizations and recommends solutions.
Analyzes the feasibility of and develops requirements for new systems or enhancements to existing systems to ensure the system design fits the needs of the users.
Works closely with Business Systems Analyst Sr/Ld to develop, test, and implement solutions or system modifications as needed.
Gathers and formats information to create or edit reports for management through the use of data analytics and business intelligence software (such as SQL, Power BI, Python, etc.).
Creates project diagrams, flowcharts, and written specifications.
Participates in or provides end-user training.
Interprets and translates functional technical terms to make them understandable to end-users.
Provides technical assistance to system users.
Writes user stories with guidance from subject matter experts and developers.
Creates and maintains documentation for projects and business systems.