IT Business Systems Analyst Lead

Paradigm•Lombard, IL

1d•Remote

About The Position

We are seeking a full-time, remote Business Systems Analyst Lead to operate at the intersection of business vision, data-driven insight, and technical execution. The role leads discovery, analysis, and solution design in partnership with business leaders, stakeholders, and technical teams, shaping direction, clarifying priorities, and driving high-impact outcomes. The analyst takes ownership of complex problems using tools such as SQL, agile backlog platforms, and process modeling techniques to inform decisions and guide work from concept through delivery, testing, and adoption. The successful candidate is proactive, curious, and capable of leading complex initiatives in evolving business environments. They bring strong analytical and technical acumen, take initiative, and serve as a trusted advisor who helps teams examine not only what needs to be done, but why and what comes next. The role influences outcomes, mentors through clarity, and drives alignment across business, development, and QA teams to deliver lasting value.

Requirements

10 or more years of work experience in business or systems analysis within the IT development field, with three of those years in the healthcare industry; alternatively, an equivalent combination of academic education, professional training, or work experience demonstrating ability to perform the duties.
Proficiency documenting logical diagrams, flows, and other materials that help consumers understand as-is and to-be processes.
Familiarity with advanced IT concepts, IT policies, service-oriented architecture, and web services.
Knowledge of designing intranet and/or web-based systems.
Good understanding of and experience with relational databases and SQL.
Enhanced knowledge of database structure and design.
Strong understanding of the Software Development Life Cycle, change management, and SCRUM/Agile processes.
Proficiency using Microsoft-based technologies, including Microsoft Office.
Experience working with application lifecycle or test management tools such as Azure DevOps or equivalent tools.
Highly self-directed, with a strong desire to understand how things work and how they can be improved.
Strong analytical, critical-thinking, and problem-solving skills.
Ability to evaluate information, make sound decisions, and resolve issues effectively.
Clear and professional written and verbal communication skills.
Demonstrated ability to collaborate effectively with cross-functional teams.
Ability to prioritize work, manage multiple assignments, and meet established deadlines.
Effectiveness in a fast-paced, changing work environment.
Ability to work independently with appropriate supervision.
Consistent attention to detail and accuracy.

Nice To Haves

Bachelor’s degree in a health-related field, business, computer science, or a related area is preferred.

Responsibilities

Lead requirements elicitation and document business, functional, and non-functional requirements using formal business analysis practices.
Analyze current systems, workflows, procedures, and operational needs to identify gaps, assess feasibility, and recommend improvements.
Evaluate the impact of corporate initiatives and business objectives on existing applications and processes to identify opportunities to deliver maximum value.
Gather and define input, output, reporting, and data requirements for system enhancements and new solutions.
Develop functional, conceptual, and logical design documentation, data models, and business case materials.
Support UAT strategy, scenario development, business participation, defect triage, traceability, and business sign-off activities.
Maintain user engagement throughout analysis, development, and implementation, and obtain sign-off from scope through delivery.
Create and maintain system documentation and contribute to implementation, conversion, and change control plans.
Coordinate approved changes through development, testing, and production release processes.
Evaluate automation opportunities and AI-enabled solutions that improve business outcomes, user experience, and operational efficiency.
Support operations and finance systems through implementation, maintenance, troubleshooting, and ongoing application support.
Partner with developers, operations, DBAs, project managers, business users, vendors, and consultants to resolve issues and deliver solutions.
Assist with complex datasets, reports, data-related production issues, and approved solution testing and deployment.
Evaluate packaged software and serve as a liaison on technical issues between vendors, IT, and business stakeholders as needed.
Research and recommend new or replacement solutions aligned with operational and strategic business needs.
Collaborate with business partners to shape a long-term vision and drive ongoing backlog prioritization toward that vision.
Partner with project managers and development and QA leads to lead a digital product team through the development life cycle.
Mentor and guide less experienced business analysts through work review, coaching, and knowledge sharing.
Support development of training materials, training plans, and user education for new or enhanced systems.
Ensure affected functional areas are informed and prepared for system changes, implementations, and conversions.