IT Business Analyst Lead

Gulfstream • Savannah, GA

1d

About The Position

Under administrative direction, the IT Business Analyst Lead uses specialized knowledge and skills to help develop or improve technology solutions. The role provides business analysis support for larger and more complex applications by analyzing and documenting business processes and translating user requirements for software development teams. It provides training, plans and assigns work, monitors and leads others, and recommends or provides comprehensive solutions to complex problems. Results are evaluated at agreed-upon milestones. The role has extensive contact with internal customers to identify, research, analyze, and resolve complex issues.

The position leads business analysts in capturing requirements for large, complex initiatives and serves as a liaison between end users and software development teams. It coordinates testing and works with technical resources on application and integration testing. The posting describes a first-shift, full-time role with travel of up to 25%.

Requirements

• Bachelor's degree in Computer Science, mathematics, or a related curriculum, or an equivalent combination of education and experience sufficient to perform the job's essential functions.
• 11 years leading business analysis for complex, technology-based business initiatives, or 6 years of specific SAP system configuration, development, and deployment experience.
• Knowledge of information systems supporting a variety of business areas, including an understanding of integrated systems.
• Knowledge of IT system environments, platforms, and development tools.
• Knowledge of risk management, issue tracking, change management, and requirements gathering.
• Advanced knowledge of practices and procedures for analyzing business processes.
• Demonstrated business process modeling capabilities.
• Strong consulting and client-relations skills and a customer-service orientation.
• Hands-on experience with business analysis methodologies, concepts, tools, and techniques, particularly flowcharting and business process modeling; ability to read and write scripts and interpret technical requirements.
• Ability to read, write, speak, and understand English.
• A credit history check from a national credit bureau will be conducted for candidates, including new hires and current employees seeking promotion or transfer.

Nice To Haves

• Experience with UKG Pro WFM, Corridor, or SAP is preferred but not required.
• A master's degree may offset one year of experience; a Ph.D. may offset two years of experience.

Responsibilities

• Engage stakeholders and technology users to identify, analyze, refine, and document IT system business requirements.
• Review operational procedures and methods, map current business processes, define and analyze business activities, identify best practices, and recommend improvements.
• Develop conceptual design documents, including alternative solutions, scope of work, functional specifications, and logical skeletons for new systems.
• Serve as a liaison between end users and software development teams, translating requirements and acting as a subject matter expert.
• Present analysis findings, recommendations, and system specifications in writing and orally.
• Identify testing requirements, develop test plans and scripts, and coordinate testing.
• Work with technical resources to support IT application and integration testing.
• Follow up with internal clients about completed tasks to ensure client satisfaction.
• Adhere to established standards and maintain currency in business analysis practices, procedures, and techniques.
• Exchange job-related information with department employees and other departments.
• Provide direction to a team of business analysts capturing requirements for large, complex initiatives.
• Interpret and apply organizational policies and procedures and recommend changes.
• Train, coach, and mentor others.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior