IT Business Systems Analyst/Coordinator

State of Nebraska • Lincoln, NE

1d • Onsite

About The Position

The Department of Revenue is seeking an experienced IT Application Business Systems Analyst Coordinator. Under limited supervision, this position supports information technology security requirements, performs project management, and provides systems support for significant components of major/long-term projects or major business system processes/applications by serving as a liaison between business end users, application developers, and other State of Nebraska agencies as necessary. This position will serve as an Information Technology technician and liaison responsible for the whole of the business process/system components, to include ensuring Department systems comply with applicable state and federal guidance. As a technician, be responsible for the requisition, configuration, implementation, administration and maintenance of workstations, software, applications and peripherals specific to the Department. This position will also provision DOR user accounts to ensure user access control adheres to the principle of least privilege. As a project manager, will lead systems analysis and design; analyze business processes; confers with clients to determine business needs and requirements; strategizes with end users and application developers to determine the most effective software application solutions to meet business needs; and analyzes business system operation/function solutions for feasibility. Communicates with management to ensure agreement on system principles and relays business requirements to applications developers for the development of business process solutions. Documents business system operation/functions and proposed changes/modifications; documents existing business processes and proposed modifications to existing business processes as well as appropriate business rules, policies, and standards; develops system specifications. Performs system testing, builds data test files and records results.

Requirements

• Experience in the analysis of business processes and system requirements
• Experience in the creation of business process solutions for large-scale business system applications
• Knowledge of Personal computers and software
• Knowledge of active directory
• Knowledge of needs assessment techniques
• Knowledge of system design and analysis
• Knowledge of specification development and writing
• Knowledge of instructional methods and training techniques
• Knowledge of cybersecurity
• Knowledge of project management
• Knowledge of quality service standards
• Knowledge of customer satisfaction evaluation techniques
• Knowledge of principles and processes involved in business and organization planning, coordination, and execution
• Skills in problem solving
• Skills in information gathering
• Skills in using logic and analysis to identify the strengths and weaknesses of different approaches
• Skills in conducting tests to determine if systems/applications are operating as expected
• Skills in preparing and coordinating work activities of project teams
• Skills in monitoring progress
• Ability to effectively communicate information at an appropriate level
• Ability to prepare and present reports
• Ability to logically follow a given set of rules to arrange things or actions in a meaningful order
• Ability to interact with computers
• Ability to analyze data or information
• Ability to obtain information needed to do the job
• Ability to evaluate information against a set of standards and verify that it is correct
• Ability to document/record information
• Ability to organize, plan, and prioritize work
• Demonstrated strong work ethic
• Demonstrated high level of accountability for project and operations success
• Demonstrated dedication to the development and maintenance of high-quality products
• Demonstrated dedication to creating a culture of excellence
• Demonstrated dedication to fostering an atmosphere of teamwork and collaboration

Nice To Haves

• A bachelor's degree or equivalent in computer science, information systems, business administration, related field
• Work experience can be substituted for education on a year-for-year basis
• Knowledge of IRS security guidelines and Nebraska Information Technology Commission Standards and Guidelines
• Knowledge of configuration management and active directory
• Knowledge of Department of Revenue tax filing systems
• Knowledge of tax and incentives programs
• Knowledge of data analytics
• Knowledge of data source understanding
• Knowledge of cybersecurity

Responsibilities

• Supports information technology security requirements
• Performs project management
• Provides systems support for significant components of major/long-term projects or major business system processes/applications
• Serves as a liaison between business end users, application developers, and other State of Nebraska agencies
• Ensures Department systems comply with applicable state and federal guidance
• Responsible for the requisition, configuration, implementation, administration and maintenance of workstations, software, applications and peripherals specific to the Department
• Provisions DOR user accounts to ensure user access control adheres to the principle of least privilege
• Leads systems analysis and design
• Analyzes business processes
• Confers with clients to determine business needs and requirements
• Strategizes with end users and application developers to determine the most effective software application solutions to meet business needs
• Analyzes business system operation/function solutions for feasibility
• Communicates with management to ensure agreement on system principles
• Relays business requirements to applications developers for the development of business process solutions
• Documents business system operation/functions and proposed changes/modifications
• Documents existing business processes and proposed modifications to existing business processes as well as appropriate business rules, policies, and standards
• Develops system specifications
• Performs system testing
• Builds data test files and records results

Benefits

• Stable Employment Opportunity
• Genuine work/life balance
• 13 paid holidays annually
• Generous Vacation and Sick Leave Accruals
• 79% Employer-paid Health Insurance
• 156% state-matched retirement plan
• Qualifying employer for Public Service Loan Forgiveness Program (PSLF) Government
• Employer-paid $20,000 life insurance policy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree