IT Business Systems Analyst - Senior

SMC Ltd.Devens, MA
$100,000 - $120,000Onsite

About The Position

Responsible for supporting IT projects across all SMC locations. Participate in evaluating and analyzing business systems while defining opportunities to maximize capabilities. Identifying and resolving user issues by providing technical knowledge to support proposed solutions.

Requirements

  • Bachelor’s degree in Information Systems, Computer Science, Business Administration or related field and 4 years’ relative experience OR, two-year post high school diploma/related field and 8 years’ relative experience.
  • Proven experience in project leadership and system integration.
  • Experience working with business customers documenting business system requirements.
  • Critical thinking and problem resolution skills.
  • Excellent communication skills including both presentation and written skills.
  • All applicants must be authorized to work in the US

Nice To Haves

  • Experience using and with: DELMIAWorks (IQMS), or comparable ERP.
  • Validated systems and procedures related to GMP.
  • Integrations, specifically APIs.
  • Manufacturing and warehouse processes.
  • SQL.
  • Serialization within a manufacturing environment.
  • Crystal Reports.

Responsibilities

  • Site subject matter expert on serialization functionality for IT at the site; understand system integrations, troubleshoot issues and provide technical support.
  • Write and maintain functional specifications for new or modified business systems.
  • Consult and coordinate the design and development of automated business systems.
  • Build relationships with key users/SMEs across the broader organization to expand understanding of various business functions challenges & opportunities to identify opportunities for process/system improvements.
  • Provide technical assistance in identifying, evaluating, and developing systems and procedures.
  • Track and document changes to functional and business specifications.
  • Provide project leadership for IT projects.
  • Collaborate with peers and users to identify and document business needs / objectives, problems, input / output requirements, data scope, usage, formatting, and security requirements for needed improvement.
  • Other duties as assigned.

Benefits

  • Clean, Climate-Controlled Environment
  • Stable schedule
  • Paid holiday and PTO
  • Health, dental, and vision insurance
  • 401(k) retirement savings
  • Life and disability insurance
  • Promotional opportunities
  • Training and career growth programs
  • Amazing co-workers
  • Tuition reimbursement
  • Employee Assistance Program
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