IT Business Services Senior Consultant (multiple positions available)

SAP Careers • Newtown Township, PA

11d • $127,525 - $196,010 • Hybrid

About The Position

SAP America, Inc. seeks an IT Business Services Senior Consultant at its Newtown Square, Pennsylvania location. The role defines, executes, and manages IT strategy, governance, and standards across people, processes, technologies, and the IT operating model. It drives core central IT functions, including policy and governance rollouts, training, communication, coaching, and KPI definition and measurement. The consultant ensures IT governance is appropriately addressed in IT projects, products, and internal processes; supports escalations; and aligns with SAP internal functions covering the same topics.

The role manages and supports strategies that enable corporate objectives and provide transparency. It plans, designs, implements, and tracks strategic and operational change-management measures; coaches stakeholders on process and system changes; identifies training needs; plans, consults on, and delivers training; and tracks training outcomes. The consultant works with the business to identify requirements and needs for provided services and maintains a holistic view of the IT business service portfolio.

The position follows a hybrid work model. Travel is not required. The annual base salary range is $127,525–$196,010, with a targeted combined compensation range of $135,600–$230,600, including the variable incentive target. Actual compensation depends on factors such as education, skills, experience, role scope, and location.

Requirements

• Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Information Technology, or a related field, plus six years of progressive post-baccalaureate experience in the offered role or a related occupation; alternatively, a master’s degree or foreign equivalent in one of these fields plus four years of experience.
• At least four years of experience administering SAP S/4HANA, SAP NetWeaver, HANA Database, Suse Linux, and network load balancers.
• At least four years of experience leading end-to-end SAP OS/DB migrations and release upgrade projects.
• At least four years of experience designing and developing future-state architecture focused on high availability and disaster recovery.
• At least four years of experience analyzing S/4HANA data footprint, including server downsizing and upsizing.
• At least four years of experience defining service plans and managing stakeholders, governance, reporting, risks, and escalations.
• SAP Certified Technology Associate – OS/DB Migration certification.
• SAP Certified Technology Associate – SAP HANA certification.

Responsibilities

• Drive and execute central IT functions, including policy and governance rollouts, training, communication, coaching, and KPI definition and measurement.
• Ensure IT governance topics are appropriately covered in IT projects, products, and internal processes.
• Support escalations where necessary and align with SAP internal functions covering the same topics.
• Manage and support development of strategies that enable corporate objectives and provide transparency.
• Plan, conceive, implement, and track strategic and operational change-management measures.
• Coach stakeholders on process and system changes.
• Identify training demand, plan training activities, consult on training execution, deliver training, and track training success.
• Work closely with the business to identify requirements and needs for provided services.
• Maintain a holistic view of the overall IT business service portfolio.

Benefits

• SAP benefits are referenced, but specific benefit offerings are not listed in the posting.
• The posting describes constant learning, skill growth, and flexible working models.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior