IT Business Health Systems Analyst (NON-REMOTE/CONNECTICUT)

Masonicare Corp•Wallingford, CT

2d•Onsite

About The Position

The IT Business Health Systems Analyst analyzes complex business and healthcare-system needs and translates them into process improvements and technology solutions that support organizational goals. The role requires broad systems knowledge, strong analytical and problem-solving skills, and the ability to lead and coordinate projects across functional areas. Success also depends on advanced computer skills, effective planning, initiative, and exceptional written and oral communication. The analyst plans and directs analysis of business issues, maintains knowledge of assigned processes and systems, defines project objectives and scope, and translates business, user, regulatory, and technical requirements into practical solutions. The position gathers and analyzes requirements in consultation with business managers, IT staff, vendors, and end users; supports regulatory and compliance activities; maintains system documentation; and develops end-user training materials. The role acts as a liaison among IT staff, vendors, and end users, supports technology procurement recommendations, resolves system issues, and ensures the effectiveness of current systems through testing and modification. It leads assigned projects, coordinates teams and timelines, reports progress, documents issues and risks, and completes post-project documentation. The analyst also serves as an escalation point for assigned systems and provides after-hours and on-call support as assigned.

Requirements

Bachelor’s degree in computer science, business administration, or a related field; an equivalent combination of education and experience may be considered if it provides comparable knowledge and abilities.
Three to five years of experience in healthcare business systems design, support, and development.
Thorough knowledge of the processes, procedures, and systems used in assigned functional or user areas.
At least one year of experience leading small project teams from initiation through completion.
Experience with healthcare information systems.
Strong analytical and problem-solving skills, advanced computer skills, effective planning and initiative, and exceptional written and oral communication.

Responsibilities

Plan, conduct, and direct analysis of complex business issues to be addressed through process changes, improvements, and technology.
Maintain knowledge of assigned processes, functional areas, business systems, and healthcare systems.
Define project objectives and scope.
Translate business, user, regulatory, and technical requirements into practical process and technology solutions.
Gather data and analyze business and user needs in consultation with business managers, IT staff, vendors, and end users.
Support regulatory and compliance activities.
Author and maintain detailed systems documentation, including user and technical manuals.
Develop training materials to help end users use assigned systems and processes effectively.
Liaise among IT staff, vendors, and end users to coordinate requirements, confirm technical compatibility, resolve concerns, and support user satisfaction.
Recommend technology procurement to support business goals.
Work with end users, vendors, and IT staff to resolve ongoing issues.
Analyze and document system factors, including input and output requirements, information flow, hardware and software requirements, and alternative problem-resolution methods.
Maintain the effectiveness of current systems through appropriate testing and modification.
Lead assigned projects by conducting analysis, coordinating project teams, maintaining plans and timelines, reporting progress, documenting issues and risks, and recording project results, successes, and lessons learned.
Support project teams through analysis, documentation, coordination, and other assigned activities within established responsibilities and timelines.
Serve as the escalation point for assigned functional systems by assessing issues, coordinating resolution, and communicating status to affected stakeholders.
Provide after-hours and on-call support as assigned.
Perform other tasks as assigned.