IT Business Analyst (Warranties & Claims)

Harbor Freight • Calabasas, CA

4d

About The Position

The IT Business Analyst supports assigned applications through business and systems analysis, helping maximize the value of IT investments by translating functional business requirements into effective solutions. The role gathers and analyzes data for business cases, leads system projects for business units, develops systems requirements, provides application support, and manages external software vendors. It oversees the daily performance and operation of enterprise-level software applications and may handle budgeting, quality control, research, asset or software purchasing, and contract negotiation and management.

The analyst works independently on projects and analysis, maintains reference documentation for audit purposes, and provides data for decision-making. The position has no staff supervision responsibilities, may require nights and weekends as needed, and involves travel up to 5%. The role is designated as flexible, with work location described as anywhere.

Responsibilities

• Oversee the daily performance and operation of enterprise-level software applications.
• Perform budgeting, quality control, research, asset or software purchasing, and contract negotiation and management.
• Act as a liaison between technology teams, support teams, business units, and senior management.
• Collaborate with project managers, solutions architects, and project sponsors to determine project scope and how to execute multiple projects.
• Meet with decision makers, systems owners, and end users to define business requirements and systems goals, and identify and resolve systems issues.
• Document functional business requirements and interpret them into system designs.
• Analyze reported system issues and determine their root causes.
• Research emerging application development software products, languages, and standards in support of procurement and development efforts.
• Use standard templates to write requirements and functional specifications accurately and concisely.
• Review the effectiveness and efficiency of existing systems and develop strategies to improve or further leverage them.
• Prepare and deliver reports, recommendations, or alternatives addressing existing and potential IT systems problem areas across the organization.
• Collaborate in planning, designing, developing, and deploying new applications and enhancements to existing applications.
• Coordinate and perform in-depth system, integration, and customer acceptance testing for modified and new systems, and provide post-implementation support.
• Manage and track requirements throughout the project lifecycle, enforcing and redefining them as necessary.
• Work independently on projects and analysis.
• Maintain reference documentation for audit purposes.
• Perform other duties as assigned.

Benefits

• Medical, dental, vision, life insurance, short-term disability, and long-term disability coverage for Associates and their families.
• Eligible Associates may enroll in the company's 401(k) plan.
• Paid time off accrual up to 236 hours per year, inclusive of PTO, floating holidays, and paid holidays.
• Paid sick time up to 80 hours per year unless otherwise required by law.
• Eligible for an annual discretionary bonus.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed