IT Business Analyst
About The Position
The IT Business Analyst discovers, analyzes, and documents GRSC/GRC business requirements, translating business needs into user stories and viable technical solutions. The role facilitates business and technical grooming sessions, evaluates feasibility and impacts, manages defects and enhancements, supports testing and production issue resolution, and provides post-Go-Live support. It documents current- and future-state business processes and technical diagrams with minimal supervision. The analyst works with internal business users, vendors, developers, and other IT partners to deliver effective system capabilities, following priorities set by the business or technical product owner. The role also reviews client systems and processes to identify deficiencies and recommend improvements that increase operational efficiency without sacrificing quality. It executes client projects, analyzes reinsurance arrangements, datasets, and processes, and develops and presents practical, evidence-based recommendations.
Requirements
- Bachelor’s degree in Arts/Sciences (BA/BS), or equivalent education or experience.
- At least 3 years of experience in a Business Analyst or Reinsurance Analyst role.
- Understanding of reinsurance data, processes, and controls.
- Experience communicating directly and frequently with clients and stakeholders in a customer-service setting.
- Experience contributing to projects, including defining business requirements, forming and executing test plans, and implementing solutions.
- Knowledge of procedures within the immediate team and a working understanding of other functional areas, including how decisions affect other areas of an organization.
- Ability to use data, mathematical formulas, and information with minimal to no direction to resolve items, including unfamiliar issues.
- Effective gap-analysis and report-writing skills.
- Analytical and problem-solving skills, including linking results to operational performance drivers, generating alternatives, and driving positive change.
- Ability to independently manage competing deadlines and multiple client priorities while delivering quality work in line with service-level agreements and timelines.
- Ability to learn quickly while listening to client needs.
- Ability and drive to deliver on time in a semi-autonomous environment, handle unexpected situations, and adapt.
- Exceptional written and verbal communication skills, including the ability to build relationships and explain technical and project information to diverse audiences, from engineers to executives, internally and externally.
- Proficiency in Microsoft Excel, Access, Word, and PowerPoint.
Nice To Haves
- Understanding of reinsurance administration, including reserves, valuation, policy lifecycle, auditing, data compliance, and project-management concepts.
Responsibilities
- Discover, analyze, and document GRSC/GRC business requirements, translating business needs into user stories and viable technical solutions.
- Facilitate business and technical grooming sessions and evaluate solution feasibility and impacts.
- Manage defects and enhancements, testing, production issue resolution, and post-Go-Live support.
- Document current-state and future-state business processes and technical diagrams.
- Work with internal business users, vendors, developers, and other IT partners to deliver system capabilities, following priorities set by the business or technical product owner.
- Review client systems and processes to identify deficiencies and propose operational-efficiency improvements without sacrificing quality.
- Execute assigned business projects according to client requirements and prescribed processes, completing work within defined timeframes.
- Collect information about clients' businesses through documentation, meetings, and discovery.
- Analyze moderate to complex reinsurance arrangements, large datasets, and processes to identify patterns and root causes and support data quality and compliance.
- Gather business requirements, develop test plans, execute testing, and document results.
- Formulate recommendations and solutions suited to client needs, capabilities, and limitations, and present findings with justification and practical advice.
Benefits
- Annual bonus plan.
- Some positions are eligible to participate in a long-term equity incentive plan.
- Health, retirement, and other employee benefits.
- Opportunity to learn from and work with diverse colleagues around the world.
- Respectful and welcoming environment that fosters individuality and encourages pioneering thought.
- Career potential and global opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
