IT Business Analyst

OU Health•Oklahoma City, OK

26d

About The Position

The IT Business Analyst serves as a strategic partner to clinical, operational, research, and administrative leaders, ensuring technology solutions align with organizational goals and deliver measurable value. The role leads discovery and analysis for cross-domain initiatives, translating complex business needs into clear, actionable, and testable requirements while ensuring alignment with enterprise architecture and regulatory standards. The position promotes requirements traceability, structured decision-making, and robust testing practices to reduce rework and improve solution quality. It also strengthens organizational capability by promoting analysis standards, mentoring others, and contributing to governance processes that support effective solution selection, implementation, and sustainable performance improvements.

Requirements

Bachelor’s degree required.
At least five years of directly related experience required.
Possession of, or ability to obtain within 12 months of hire, PMI-Professional in Business Analysis (PMI-PBA), Certification of Capability in Business Analysis (CCBA), or Certified Business Analysis Professional (CBAP).
Expert facilitation and verbal and written communication skills, including translating complex clinical and operational needs into clear, actionable requirements.
Advanced documentation and modeling skills, including business requirements, functional specifications, process maps, user stories, and acceptance criteria for clinical, operational, and technical audiences.
Strong analytical abilities, including workflow, root cause, and gap analysis and defining measurable outcomes.
Ability to navigate ambiguity and competing priorities with attention to detail in complex, cross-functional environments.
Strong interpersonal and influencing skills, including negotiation, conflict resolution, and driving alignment without formal authority across senior stakeholders.
Ability to build trust-based relationships with clinicians, leaders, and technology partners and navigate organizational dynamics.
Deep knowledge of Agile and Waterfall SDLC methodologies, requirements management, change control, and governance processes.
Proficiency in test scenario and case development, UAT coordination, and defect triage and validation.
Strong analytical and data literacy skills, including defining and interpreting or validating data elements and supporting data mapping for interfaces and migrations.
Understanding of healthcare privacy, security, and regulatory requirements, such as HIPAA, and ability to incorporate them into solution discussions.
Strong presentation skills.

Responsibilities

Lead end-to-end business analysis for complex, cross-functional initiatives, defining business problems, measurable success criteria, and complete, testable, traceable requirements aligned with enterprise strategy.
Facilitate advanced stakeholder workshops and structured decision-making across clinical, operational, revenue cycle, research, compliance, and technology domains.
Analyze workflows and processes to identify inefficiencies, variation, root causes, and improvement opportunities, and develop future-state workflows and solution recommendations.
Develop and maintain business requirements, functional specifications, user stories, acceptance criteria, process maps, data requirements, and traceability matrices throughout the project lifecycle.
Partner with architects, engineers, clinical informatics, and vendors to evaluate solution options for alignment with enterprise architecture, usability needs, regulatory requirements, and operational sustainability.
Lead requirements-related scope and change control, assess impacts and risks, facilitate trade-off decisions, and maintain requirement-to-design-to-test traceability.
Define and support test strategy, including test scenarios and acceptance criteria, UAT planning and facilitation, defect triage, and validation of delivered functionality.
Support data, reporting, and integration needs by defining data elements, business rules, mapping requirements, validation methods, and quality expectations in partnership with analytics and interface teams.
Contribute structured analysis, effort/benefit assessments, and recommendations to portfolio and project prioritization.
Mentor and coach others on analysis standards and best practices, contribute to Communities of Practice, and help mature organizational capabilities in requirements, workflow analysis, testing, and decision facilitation.
Perform other duties as assigned.