IT Business Analyst

Forrest T. Jones & Company•Kansas City, MO

About The Position

The Business Analyst works across IT and business roles to elicit requirements and shape demand into work items for application development teams. The role develops subject matter expertise across multiple applications supported by the IT group and works with developers and business contacts to document and demonstrate requirements and acceptance criteria throughout the application development life cycle. The Business Analyst also supports operational acceptance and the ongoing evaluation and continuous improvement of applications.

Requirements

  • Strong analytical skills.
  • Ability to create business process workflows.
  • Ability to liaise with development teams, business owners, and internal customers.
  • Bachelor of Science in Computer Science or equivalent experience in a substantially similar position.
  • At least 5 years of Business Analyst experience within a software development organization.

Nice To Haves

  • Working knowledge of SQL queries and data analysis.
  • Insurance industry experience.
  • Experience with insurance industry IT support and security.
  • Knowledge of laws, policies, procedures, or governance relevant to cybersecurity.

Responsibilities

  • Become deeply familiar with business capabilities, functions, and processes, including the roles and tools that support business needs.
  • Lead business process analysis sessions with internal clients to determine requirements.
  • Elicit and translate business, functional, and technical requirements into work items for application development teams.
  • Lead requirements sessions to ensure the team and stakeholders understand deliverables throughout the application development life cycle.
  • Collaborate with quality assurance to ensure testing outcomes align with acceptance criteria and business intent.
  • Review requirements to ensure new or modified software conforms to enterprise standards and suggest modifications as needed.
  • Triage break-fix items with customers, identify appropriate development resources after observing or duplicating errors in test environments, and provide findings to the team.
  • Collaborate with project management on scope management and controls.

Benefits

  • Company-paid medical insurance.
  • Company-paid short-term disability insurance.
  • Company-paid long-term disability insurance.
  • Company-paid life insurance.
  • Voluntary dental insurance.
  • Voluntary vision insurance.
  • Voluntary life and AD&D insurance.
  • 401(k) with company matching.
  • Generous paid time off.
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